Troubleshooting

If you are having a problem with your TV, try the suggestions below. If the problem persists, contact your nearest Sony Dealer.

No picture, no		Make sure the power cord is plugged in.
sound		If a red light is flashing on the front of your TV for more than a
		few minutes, disconnect and reconnect the power cord to restore
		the TV. If the problem continues, call your local service center.
		Check the TV/VIDEO settings: when watching TV, set to TV;
		when watching video equipment, set to VIDEO (page 13).
		Make sure the batteries have been inserted correctly into the
		remote control (page 2).
		Try another channel, it could be station trouble.

	Poor or no picture,	Adjust Picture in the Picture Controls menu under Video
good sound		(page 19).
		Adjust Brightness in the Picture Controls menu under Video
		(page 19).
		Check the antenna and/or cable connections (page 4).

	Good picture, no	Press	so that MUTING disappears from the screen (page 13).


sound		Check your Audio settings. Your TV may be set to Auto-SAP or
		your Speakers might be Off (page 21).

	No color	Adjust Color in the Picture Controls menu under Video (page 19).

Only snow appears		Check the Cable setting in the Channel Setup menu (page 22).
on the screen		Check the antenna and/or cable connections (page 4).
		Make sure the channel selected is currently broadcasting.

	Dotted lines or	Adjust the antenna.
stripes		Move the TV away from other electronic equipment. Some
		electronic equipment can create electrical noise, which can
		interfere with TV reception.

	Double images or	Check your outdoor antenna or call your cable service.
ghosts

Cannot receive higher number channels (UHF) when using an antenna

Make sure Cable is set to Off in the Channel Setup menu

(page 22).

Perform Auto Program to add channels that are not presently in the memory (page 14).