Sony KV-32FS120 manual Other Information, Troubleshooting, General

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Other Information

Troubleshooting

If you have a problem with your TV, try the suggestions below. If the problem persists, see “Contacting Sony” at the end of this section.

General

Problem	Possible Remedies
I want to reset the TV	❏ Turn on the TV. While holding down the RESET button on the
to the factory	remote control, press the POWER button on the TV front panel.
settings	The TV will turn itself off, then back on again. Release the
	RESET button.

The TV is dirty	❏ Clean the TV with a soft dry cloth. Never use strong solvents
	such as thinner or benzine, which might damage the finish of
	the cabinet.

I lost the parental	❏ In the password screen, enter the following master password:
control password	4357. After using the master password, you must create a new
	password. You cannot use the master to unlock currently
	blocked channels.

There is a black box	❏ You have selected a text option in the Setup menu (page 40) and
on the screen	no text is available. To turn off this feature, select Off in the
	Caption Vision option. If you were trying to select closed
	captioning, select CC1-4 instead of Text1-4.

There was a blackout	❏ Press the POWER button on your remote control or on the TV
or power outage, and	front panel. If the problem persists, see “Contacting Sony“ at the
now the TV won't turn	end of this section.
on and the timer LED
is flashing

The digital cable box	❏ If you are connecting a VCR and digital cable box using a
does not work	splitter, as described in page 13, you must use a special bi-
	directional splitter (5-900Mhz mininum) that is designed to
	work with your digital cable box.

Other Information

I can’t connect the DVD player using component video outputs (Y, PB, PR)

❏You must set up your DVD player before you can connect it using component video outputs (Y, PB, PR). Disconnect the DVD player and set it up, referring to the DVD manual for instructions. Then, connect it to the TV again following the instructions in “Connecting a DVD Player using Component Video“ on page 19.

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Contents KV-32FS120 KV-36FS120 Page Owner’s Record Protecting the TVTrademarks and Copyrights Cleaning Use Power SourcesInstallation AccessoriesService Damage Requiring Service Power-Cord ProtectionReplacement Parts Safety CheckPage Contents Page Introduction Introducing the FD Trinitron Wega FeaturesAbout this Manual Batteries for the Remote ControlFront Panel Menu Controls Remote Control Description Using the Remote ControlIf you lose your remote control, see Programming the Remote Control Laserdisc Players Manufacturer’s Codes VCRsDVD/VCR Combination Units DVD PlayersOperating a VCR Press To Using your TV Remote Control with Other EquipmentOperating a DVD Player Press To Operating a DVD/VCR Combination Unit Press To Operating a Cable Box or Satellite Receiver Press ToTV Rear Panel Connecting Your TVJack Description PB, PR/ L, RTV with Cable, Indoor, or Outdoor Antenna Basic ConnectionsConnecting a TV and VCR Connecting Additional EquipmentUsing your TV with this connection Rear of TVCable box TV and Cable BoxFrom cable/ antenna Splitter Cable 2a Connecting a TV, VCR, and Cable BoxOptional connection Rear of TV Satellite receiver Connecting a TV and Satellite ReceiverSatellite antenna antenna Cable Splitter Connections Red Rear of DVD Player Connecting a DVD Player using Component Video Y, PB, PR/R, LConnecting a Camcorder for playback Connecting an Audio SystemCamcorder Connecting for Video Tape Editing VCR and CamcorderPage Setting Up the TV Using Basic FunctionsTo reset the TV to factory settings To perform Auto Program againMenu Allows you to Quick Start to the MenusTimer Page How to Access Menus Using the MenusTo Access Menus Using the Video Menu Using the Audio Menu Audio Out Favorite Channels Using the Channel Setup MenuCable Channel Auto ProgramSkip/Add Channel LabelMove Select Using the Parental Control MenuTo use the Parental Control Menu Changing your Password Setting the RatingParental Control Select a CountryInformation for Parents Using the Custom MenuTo view a program that exceeds the TV rating Movie Rating United States Selecting Custom Rating OptionsTV Rating Allow UnratedBlock English Rating Canada Selecting Custom Rating OptionsFrench Rating A. RatingTimer 1 Using the Timer MenuTimer Using the Setup Menu Other Information TroubleshootingGeneral Programming The Remote Control Remote ControlAudio VideoChannels For all models except as noted SpecificationsPage Display IndexSony Corporation