RCA J20F635 manual Troubleshooting, TV Problems

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Other Information

Troubleshooting

Most problems you encounter with your TV can be corrected by consulting the Troubleshooting list that follows.

Note: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit your location for a fee to install your electronic entertainment system and to instruct you in its operation. For details about this service, call 1-888-206-3359.

To contact the nearest RCA Service Center call 1-800-880-5966.

TV Problems

TV won’t turn on

•Press the TV button.

•Make sure the TV is plugged in.

•Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.

•Something might be wrong with your remote control. Press the POWER button on the front of the TV. If the TV turns on, check the remote control solutions on the next page.

•The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting Front Panel in the Access & Power Options menu and choosing Enabled.

Controls don’t work

•The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting Front Panel in the Access & Power Options menu and choosing Enabled.

•Unplug the TV for two minutes and then plug it back in. Turn the TV on and try again.

TV turns off unexpectedly

•KidPass might have been set. Go to page 30 for instructions.

•A Schedule Recurrence may have been set. In the master menu system go to Time then Schedule.

•Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn the TV on again. If this happens frequently, the voltage in your house may be abnormally high or low.

•Sleep Timer or Energy Saver may have been set. Chapter 1 has more details.

TV turns on unexpectedly

•Wake Timer might have been set. Go to page 15 for instructions.

•You might have pressed CH+, CH- or OK on the remote accidentally.

Blank screen

•Make sure the component connected to the TV is turned on, and the TV is tuned to the correct Video Input Channel (Channel 3/4, VID1, S-VID, etc.)

•Try another channel.

•Press RESET, in case the picture controls are set too low.

No sound, picture okay

•Maybe sound is muted. Press the volume up button to restore sound.

•Maybe speakers are turned off. Check the Audio Output control panel in the master Sound menu. Go to page 11 for instructions.

•Maybe Initial Volume is set low. Go to the master Sound menu to check.

•If using S-Video, remember to also connect the component's left and right audio output jacks to the TV.

Can’t select certain channel

•Channel may be blocked or not approved in the Parental Control menu.

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Chapter 5

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Contents Television User’s Guide Important Information Product Registration Product InformationRead these instructions Table of Contents Things to Consider Before You Connect Connections & Setup Front Panel ButtonsRear Input Jacks Explanation of Jacks and CablesPut Batteries in the Remote Start-upPlug in the TV Turn on the TVPlace All Available Channels Into Memory ClonePROSet the Time Using Master and Basic Menus Understanding the MenusSound Menu SoundAccess and Power Options Menu Picture MenuConnections & Setup Parental Control Parental ControlTime Menu Setup Menu SetupMaster Remotes Types of Remote ControlsBasic Remote Buttons CRK17TC1 & CRK17TD1 Basic RemotesUsing the Remote Control Additional Remote Buttons CRK17TD1Using the System Button Using the Input ButtonInputs and On-Screen Displays ClonePRO Remote Buttons Arrow buttons up, down, left, right Use to move throughPicture Menu Basic Menu SystemSound Menu Channel Guide MenuParental Control Menu Using the Menu SystemTime Menu TV can be Decommercialized Language & CC MenuParental Controls and V-Chip Channel BannerHow V-Chip Works USA V-Chip Rating System Using the TV’s FeaturesCanadian English V-Chip Rating System Canadian French V-Chip Rating System USA V-Chip TV Rating LimitBlocking Age-Based Ratings V-Chip Rating ScreenViewing Age-Based Ratings Blocking Specific Content Themes Viewing Specific Content ThemesChip Exempt Program Block Blocking Canadian V-Chip RatingsChip Movie Rating Limit Blocking Movie RatingsKidPass Create PasswordFront Panel Lock Modes of operation Using the ClonePRODsci mode Dsci green buttonsOther Information IR modeIR red Buttons General troubleshooting Cloning a TVTroubleshooting TV ProblemsRemote Control Doesn’t Work Specific Cleaning Notice Menu ProblemsGeneral Care and Cleaning Limited Warranty For how long after your purchaseHow state law relates to this warranty HOW to Order FCC Information TTE Technology, Inc
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