RCA HDP50 Lights and Indicators, Troubleshooting, Continues on next, Problem Possible Solutions

Page 5

Lights and Indicators

The indicator lights on the front of each HDP50 unit show you the status of each unit as well as the status of the connection between the units.

Power indicator (red)

On

Power on

English

 

Blinking

Standby mode*

 

 

 

Off

Power off

 

 

 

 

 

Link indicator

On

Powerlink Link detected, no traffic

 

(green/orange/red)

Blinking

Powerlink traffic detected

 

 

 

 

Green

Powerlink connection quality is good

 

 

Orange

Powerlink connection quality is fair

 

 

Red

Powerlink connection quality is bad

 

 

Off

No Powerlink Link detected

 

 

 

 

 

Data indicator

On

Ethernet Link detected

 

(green)

Blinking

Ethernet traffic detected

 

 

Off

No Ethernet Link detected

 

 

 

 

 

*If an HDP50 unit loses its Ethernet link for more than 60 seconds (or if you unplug its Ethernet cable), it goes into standby mode. The Power indicator blinks in standby mode. The Link and Data indicators turn off.

Troubleshooting

Most problems with the HDP50 Powerlink Internet Media Kit can be solved by correcting common mistakes in installation. If the steps below do not solve your difficulty, remove both units from the electrical outlets, remove all cords and reinstall making sure to follow instructions on page 3. If you still experience difficulty with the units, contact RCA customer service at 1-800-409-5111.

Your situation (system location, characteristics of the home/office) can, in some instances, affect performance and occasional interference may be experienced. Some static, buzzing or humming at certain locations within the operating area is possible. However, if you experience unusual levels of noise, follow the trouble shooting actions below.

Problem

Possible Solutions

 

 

Power indicator

Make sure the unit is plugged directly into a functional AC outlet—

doesn't light

not a switched outlet, plug strip, unit surge suppressor, extension

 

cord or GFCI-protected outlet. Try various electrical outlets. If

 

problem persists, contact customer support at the number listed

 

above.

 

 

Power indicator is

The unit may not be installed correctly. Refer to the set up section

on; Link indicator

and install it again.

is blinking red

The units might be too far apart from each other. Try different

or off

electrical outlets until you get a blinking green or blinking orange

 

 

Link indicator.

 

 

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Contents HDP50 Powerlink Internet Media Kit Getting Started IntroductionEnglish Basic Internet TV SetupAdding More HDP50 Units Troubleshooting Lights and IndicatorsProblem Possible Solutions Continues on nextSpecifications Month Limited Warranty Déballage Pour commencerUne rallonge électrique Configuration de base de la télévision par InternetAjout d’adaptateurs HDP50 supplémentaires Témoins et indicateurs Problème Solutions possiblesDépannage Suite à la page suivante…115Caractéristiques techniques Garantie limitée de 12 mois Para Empezar IntroducciónPicos, o a una extensión Configuración Básica de TV para InternetPara agregar más unidades HDP50 Problema Posibles Soluciones Solución de ProblemasIndicadores y Luces Continúa en la página siguiente...175Especificaciones Garantía Limitada de 12 Meses Help Line Ligne d’aide Líneas de ayuda