Other Information, Troubleshooting

Chapter 5: Other Information

Troubleshooting

Most problems you encounter with your monitor can be corrected by consulting the following troubleshooting list.

Note: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit your home for a fee to install your electronic entertainment system and to instruct you in its operation. For details about this service, call 1-888-206- 3359. For additional assistance while using your RCA product, please visit www.rca.com/ customersupport.

Monitor Problems

Monitor won’t turn on

•Press the MONITOR button.

•Make sur e the monitor is plugged in.

•	Check the wall r eceptacle (or extension cor		d) to make sur e it is “live” by plugging
	in something else.
•	Something might be wr	ong with your r emote contr ol. Press the POWER button on
	the fr ont of the monitor	. If the monitor tur	ns on, check the r emote contr ol solutions
	on page 28.
•	Maybe batteries in r emote ar e weak, dead, or installed incorr ectly . Put new
	batteries in the r emote. (Note, if you r emove the batteries, you may have to
	reprogram the r emote to operate other components.)

Buttons don’t work

•	If you’r e using the r emote contr ol, press the MONITOR button first to make sur e
	the r emote is in monitor mode.
•	Unplug the monitor for two minutes and then plug it back in. T	ur n the unit on and
	try again.

Monitor turns off unexpectedly

•Sleep timer might have been activated. Go to page 26 for instructions.

•Electr onic protection cir cuit may have been activated because of a power surge.

Wait 30 seconds and then tur n on again. If this happens fr equently , the voltage in your house may be abnormally high or low .

•Unplug monitor . Wait five minutes. Plug it in again.

•Auto Power Of f may be tur ned on. Go to page 26.

Blank screen

• Make sur e the component connected to the MONITOR is tur ned on.

•Try another channel.

No sound, picture okay

•	Maybe the sound is muted. T ry pr essing the volume up button to r estor e sound.
•	If using S-V ideo or Y, Pb, Pr, remember to also connect the component’ s left and
	right audio output jacks to the monitor’s AUDIO IN jacks.

•Make sur e the Volume option in the Sound menu is tur ned up.

Noisy stereo reception

•May be a weak station. Access the SOUND menu, highlight Sound Type and then choose Mono.

No picture, no sound but TV is on

• The monitor may be on the wr ong V ideo Input Channel. Pr ess INPUT repeatedly to toggle thr ough the available video inputs.

Chapter 5

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