RCA 24F671T, 27V571T, 32F671T, 27F671T Troubleshooting, Alert Guard Problems NWR channel not clear

Page 37

Chapter 5: Other Information

Troubleshooting

Most problems with your TV can be corrected by consulting the following troubleshooting list.

Note: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit your home for a fee to install your electronic entertainment system and to instruct you in its operation. For details about this service, call 1-888-206-3359. For additional assistance while using your RCA product, please visit www.rca.com/customersupport.

Alert Guard Problems

NWR channel not clear

¥Make sure you have connected the provided Alert Guard antenna to the EXT Alert Guard ANT jack on the back of the TV. Go to page 8 for more information.

¥You might be tuned to an NWR channel outside your immediate area. Go to the NWR CHANNEL menu to check all NWR channels receiving local area forecasts. Select the channel that sounds most appropriate.

¥If the signalÕs still not clear, you might need to connect an outdoor or amplified antenna to the EXT Alert Guard ANT jack on the back of the TV. For optimal reception, connect an outdoor antenna. Use an amplified antenna if you canÕt connect an outdoor antenna. Go to page 59 to purchase an amplified antenna.

Not getting local weather information from the NWR channel

¥Make sure the NWR channel is set to a local channel.

Message on-screen that READY light is out and NWR channel can’t send alerts for My Area

¥You might be tuned to an NWR channel outside your immediate area. Go to the NWR CHANNEL menu to check all NWR channels receiving forecasts for your local area. If several channels sound equally as good, pick the one with your local forecast.

¥You might have set My Area to a location where the TV isnÕt located. For example, you might live in Indiana, but have a cottage in Ottawa County, Michigan. If the TV is in Michigan, you need to set the state of My Area to Michigan and the county to Ottawa County. Go to the Alert Guard menu and select Locations to check My Area setting.

¥In rare cases, the NWR channel might not serve your area (generally, rural areas). From the LOCATIONS menu select the next closest area to you or choose your state and select All nearby.

Message on-screen that READY light is out and no weekly test was received

¥If you live in an area that generally does not receive good reception and youÕve tried setting a different NWR channel, you might need to connect an outdoor or amplified antenna to the EXT Alert Guard ANT jack on the back of the TV. For optimal reception, connect an outdoor antenna. Use an amplified antenna if you canÕt connect an outdoor antenna. Go to page 59 to purchase an amplified antenna.

¥If weather conditions are bad for several consecutive days, NOAA might not have been able to broadcast a test. If so, press CLEAR after receiving the message and check in a few days to see if the green READY light is back on. If the problem persists, the message will appear again in 9 days. Failure to fix the problem could result in alerts not being received.

Message on-screen that areas were removed

¥NWR channel canÕt provide information for locations Nearby 1, 2, or 3 (areas set in the LOCATIONS menu) if theyÕre outside the reception area.

Chapter 5

Graphics contained within this publication are for representation only.

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Contents Changing Entertainment. Again TV Users GuideProduct Information Product RegistrationAlert Guard Important Information Page Table of Contents Table of Contents Chapter Things to Consider Before You ConnectConnect your TV to your VCR Connect your DVD Player to your TVMake sure cable or antenna is connected to your VCR Go to¥ R and L/MONO Audio and Video Explanation of JacksAlert Guard Front Panel Buttons and Lights Front of Your TV27V571T Front Panel 20F671T, 24F671T, 27F671T, 32F671T Front PanelFront Panel Buttons Front Input JacksConnect Alert Guard Antenna How to Use the Remote Control to Complete the Initial SetupConnect TV Antenna Plug in the TVAlert Guard Initial Setup Complete the Initial SetupTurn on the TV Complete Auto Channel SearchChapter Setting AlarmWatch Advisory Indicator Button Descriptions for TV ModeButton Descriptions for Alert Guard Button Descriptions for Other Modes Using the Input ButtonFind Out If You Need to Program the Remote Programming the Remote to Operate Other ComponentsProgramming the Remote Using Direct Entry How to Use the Remote After You’ve Programmed ItVCR Codes Remote Control CodesVCR Codes Satellite Receiver CodesProgrammable for the AUX button only Alert Guard Using the TV’s FeaturesAlerts Alert OptionsWatch level Advisory levelNews Weather LocationsNWR Channel Channel BannerChannel Frequency How to Set Up the Auto Tuning Feature Why You Should Use the Auto Tuning FeatureHow V-Chip Works Parental Controls and V-ChipUSA V-Chip Rating System USA V-Chip TV Rating Limit Hierarchy of Age-Based Ratings Blocking Specific Content ThemesBlocking Age-Based Ratings Viewing Age-Based RatingsChip Movie Rating Limit Viewing Specific Content ThemesChip Exempt Program Block Blocking Movie RatingsKidPass Change PasswordChip Active Front Panel LockSound Menu Using the TV’s Menu SystemPicture Menu Using the TV’s Menu SystemSetup Menu Using the TV’s Menu SystemTime Menu Parental Control MenuAlert Guard Menu Alert Guard Problems NWR channel not clear TroubleshootingNot getting local weather information from the NWR channel Message on-screen that areas were removedTV Problems TV won’t turn on Message on-screen that power was interruptedMessage on-screen that I might have missed alerts Message seen option not workingTV turns on unexpectedly Password menu appearsBlank screen No sound, picture okayRemote Control Doesn’t Work Care and CleaningDon’t remember my password and I want to unlock the TV If you can’t find your location code, call 1-888-NWR-SAME Alert Guard Location CodesAlabama Counties AlaskaColorado Counties California CountiesDelaware Counties Florida CountiesLeon 012073 Bulloch Indiana Counties Jay Kentucky Counties Maryland Counties Louisiana ParishesMichigan Counties Ingham 026065 Washtenaw Missouri Counties Montana CountiesNevada Cities Nebraska CountiesNew Jersey Counties New York Counties Oklahoma Counties Puerto Rico Oregon CountiesSouth Dakota Counties Rhode Island CountiesLake 047095 Islands Minor OutlyingVermont Counties Washington Counties Wisconsin Counties Wyoming CountiesMarine Areas How you get service What your warranty coversWhat your warranty does not cover For how long after your purchaseHow state law relates to this warranty Product Registration Limitation of WarrantyIf you purchased your product outside the United States Limited Warranty for model 27V571T Other Information RCR160THM1 Way Signal SplitterTocom 16356860 Rev1 North Meridian Street Indianapolis,Televison Receiver FCC Declaration of Conformity
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