Troubleshooting, Symptoms Checks, Sound

Troubleshooting

If there is a problem with your TV please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

Symptoms		Checks
Picture	Sound	Checks
Picture	Sound
		Antenna location, direction or connection
Snowy Picture	Noisy Sound
		Aerial location, direction or connection
Multiple Image	Normal Sound
		Electrical appliances
		Cars / Motorcycles
Interference	Noisy Sound	Fluorescent lights
Interference	Noisy Sound
		Volume level
Normal Picture	No Sound	Sound mute switched on.
Normal Picture	No Sound
		TV set to Video Input mode.
		Not plugged into AC outlet.
		Not switched on.
No Picture	No Sound	Picture / Sound controls set at minimum levels.
No Picture	No Sound	Check if in Standby mode.
		Color controls set at minimum levels.
No Colour	Normal Sound	Weak signal.
No Colour	Normal Sound
		Retune Channel (s).
Poor or Distorted Picture	Weak or No Sound
		Sound reception may have deteriorated.
		Switch STEREO mode (AUDIO ADJUST menu) to
Normal Picture	Weak or No Sound	Off until reception improves.
Normal Picture	Weak or No Sound
Cannot operate with the remote control.		The battery is exhausted.
		The battery’s polarity is wrong.
		The remote control sensor is exposed to strong light of a
		fluorescent lamp, etc.
The main unit is hot.		The main unit radiates heat and some of the parts may
		become hot. This is not a problem for performance or quality.
		Set up at a location with good ventilation.
		Do not cover the ventilation holes of the TV with a
		tablecloth etc., and do not place on top of other equipment.
There may be red spots, blue spots, green		This is a characteristic of liquid crystal panels and is not a
spots and black spots on the screen.		problem. The liquid crystal panel is built with very high
		precision technology giving you fine picture details.
		Occasionally, a few non-active pixels may appear on the
		screen as a fixed point of red, blue, green, or black.
		Please note this does not affect the performance of your LCD.