If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).
Screen
Sound
Other
Problem
Chaotic image, noisy
No image can be displayed
Only spots are displayed instead of images
Neither image nor sound is produced
No sound is produced
Sound is unusual
The main unit is hot.
Actions
Check nearby electrical products (car, motorcycle, fluorescent lamp).
Check Picture menu (p. 22)
Check the cable connections.
Check that the correct input has been selected.
Check the channel settings. (p. 32)
Check the antenna cables.
Is the power cord plugged into the outlet?
Is the TV unit turned On?
Check Picture menu (p. 22) and volume.
Check the AV cable connections.
Check that the correct input has been selected.
Are the speakers’ cables connected correctly?
Is “Sound Mute” active? (p. 12)
Is the volume set to the minimum?
Is “Speaker output” set to “Off”? (p. 22)
Change “SAP” settings. (p. 16)
Check “HDMI 1 in”, “HDMI 2 in” or “HDMI 3 in” settings. (p. 22)
Set “SAP” setting to “Stereo” or “Mono.”
Check the HDMI device connected to the unit.
Set the audio setting of the HDMI device to “Linear PCM.”
If digital sound connection has a problem, select analog sound connection.
The main unit radiates heat and some of the parts may become hot. This is not a problem for performance or quality.
Set up in a location with good ventilation.
Do not cover the ventilation holes of the TV with a tablecloth, etc., and do not place on top of other equipment.
Frequently Asked Questions FAQs, etc.
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