Frequently Asked Questions
FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem. If the problem still persists, please contact your local Panasonic dealer for assistance.
Block noise, frozen or disappearing image occurs in DVB mode / White spots or shadow image (ghosting) occurs in Analogue mode / Some channels cannot be tuned
tCheck the position, direction and connection of the aerial.
tCheck [Signal Condition] (p. 38). If [Signal Quality] is displayed in red, the DVB signal is weak.
tWeather conditions will affect signal reception (heavy rain, snow, etc.), in particular in poor reception areas. Even during good weather, the high pressure can cause poor reception of some channels.
tDue to the digital reception technologies involved, quality of the digital signals may be relatively low in some cases, despite good reception of analogue channels.
tTurn the TV off with the Mains power On / Off switch, and then on again.
tIf problem persists, consult your local dealer or service provider for the availability of services.
No programmes shown on TV Guide tCheck the digital transmitter.
tAdjust the direction of the aerial to another transmitter installed nearby.
tCheck the analogue broadcast. If the image quality is poor, check the aerial and consult your local dealer.
Neither image nor sound is produced tIs the TV in AV mode?
tCheck the correct input mode is selected.
tCheck the mains lead is plugged into the socket outlet and the TV is turned on. tCheck the Picture Menu (p. 27, 28) and volume.
tCheck all required cables and connections are firmly in place.
Auto aspect
tAuto aspect is designed to provide you with the best ratio to fill the screen. 
(p. 68) tPress the ASPECT button if you would like to change the aspect ratio manually. 
(p. 17)
Black and white picture
tCheck that the output of the external equipment matches the input of the TV.
When connecting with SCART, ensure the output setting of the external equipment is not
Input mode, i.e. EC/AV1 remains on the screen tPress the 
button to clear these.
Press again to redisplay.
Q-Link function does not work
tConfirm SCART cable and connection.
Also set [AV1 out] in the Setup Menu. 
(p. 30)
[VIERA Link] function does not work and an error message appears tConfirm the connection. 
(p. 57, 58)
tTurn the connected equipment on and then switch the TV on. 
(p. 60)
Recording does not start immediately
tCheck the settings of the recorder. For details, read the manual of the recorder.
There may be red spots, blue spots, green spots and black spots on the screen
tThis is a characteristic of liquid crystal panels and is not a problem. The liquid crystal panel is built with very high precision technology giving you fine picture details. Occasionally, a few
Please note this does not affect the performance of your LCD.
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