Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, contact below.
In the U.S.A., contact the Panasonic Customer Call Center at
In Canada, contact Panasonic Canada Inc. Customer Care Centre at
Reference pages are shown as black circled numbers (_.
Power
No | power. |
|
| • Insert the AC power | supply cord securely into the | household AC outlet. O | |||||
The | unit | is | automatically |
| eTo | conserve | power, | the unit automatically | switches | to the standby | mode after approx. |
switched | to | the standby | mode. | 30 | minutes | elapse | in the stop mode (Auto | Turn the power back to ON. | |||
Operation
No response when buttons pressed.
No operations can be performed with the remote control.
Play fails to start even when [Ib] (play) is pressed.
Play starts but then stops immediately.
Alternative languages fail to be selected.
No subtitles.
Soundtrack and/or subtitle language is not the one selected at the initial settings,
Angle cannot be changed,
You have forgotten your ratings password.
Reset all the settings to Factory Preset.
Sound
No sound.
Distorted sound.
Piercing noise comes from the speakers,
=Some operations may be prohibited by the disc.
eThe unit may not be operating properly due to lightning, static electricity or some other external factor.
Reset procedure:
Press [POWER (b/I} to switch the unit to the standby mode and then back to ON. Alternatively, press [POWER (_/I] to switch the unit to the standby mode, disconnect the AC power supply cord, and then reconnect it.
•Check the batteries are instarfed with the correct polarities (+ and
oPoint the remote control at the remote control sensor and operate. @
•Condensation has formed: Wait 1 to 2 hours for it to evaporate.
eThis unit cannot play discs other than DVD, Video CD and CD. O
oThis unit cannot play DVDs with a region number other than "1", "ALL" or multiple region numbers including "1". O
=The disc may be dirty and may require cleaning. O
eEnsure that the disc is instafled with the label of the side to be played facing upwards. (D
•An alternative language is not selected with discs which do not contain more than one language. oln the case of some discs, the alternalive language cannot be selected with [AUDIO} or
[SUBTITLE]. Try selecting it from the disc's menu if one is available. _)
•Subtitles appear only with discs that contain them.
aSubtitles are cleared from the television, Display the subtitles. _)
•The language is not recorded on the disc.
oThis function is dependent on software availability. Even if a disc has a number of angles recorded, these angles may be recorded for specific scenes only. _)
eWhile stopped, press and hold [1<1_]
All initial settings will return to the default values.
• Check the connections. Q 1_ (_)
eCheck the volume on the equipment you have connected.
eEnsure that the input settings for the television and stereo system are correct.
elf you have connected this unit to an amplifier through the AUDIO OUT terminals, go to the Audio menu in the ACTION screen, and change "Speaker Setting" to suit your speakers. Select "Yes" for all the speakers you have connected. (_
oSound will only come from the 2 front speakers if Advanced Surround is on. Turn Advanced Surround off if you are using three or more speakers. 1_
elf you have connected this unit to other equipment through the DIGITAL AUDIO OUT terminal, ensure you have selected the correct settings for "Dolby Digital" and "DTS Digital Surround" in the ACTION screen's Audio menu. 1_
ROT5733