Panasonic TC-P4232C, TC-P4632C, TC-P5032C Frequently Asked Questions FAQ, Questions Answers

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Frequently Asked Questions (FAQ)

If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, visit the Panasonic website for further assistance. (see cover)

Questions

Answers

Picture

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How do I view the picture from devices such as a: Cable/ Satellite box, game console, Blu-ray or DVD player?

Why is there no picture or just a blue, black or snowy screen being displayed?

Why doesn’t the picture look like it is in High Definition?

Why do black bars appear on the top and bottom and/or sides of the screen?

Why is the picture snowy when “ANT/Cable in” is selected?

Why is the picture chaotic and/ or torn and/or with a buzz in the speakers?

Why is there a black box on the screen?

Why is the screen blank and the power indicator blinking?

Why do some small spots on the screen remain bright or dark?

Press the INPUT button on the remote to select the correct input source.

Check that the device is turned on and functioning correctly.

Check if the power cord is plugged in and the TV is turned on (front red LED light should be on; not blinking)

Press the INPUT button on the remote to select the correct input source.

Ensure all connections are correct and secure.

When using external video source, such as a Cable/Satellite box or DVD player, check that the device is on and functioning correctly. Press MENU on the TV’s remote control. If the menu is displayed, then the TV is working; recheck above steps.

Press the INFO button on the remote to confirm the type of signal being received (p. 16). HD signal should be 720P, 1080i or 1080p.

Select a High Definition channel from your HD source (Cable, Satellite or fiber optic service). HD channels sometimes broadcast non-HD content.

Ensure that your HD source (HD box, Blu-ray player, etc.) is connected to the TV with an HDMI or Component cable and set to output an HD video signal.

Change the format (aspect ratio) of the picture by pressing the FORMAT button on the remote control. (p. 17)

Check the aspect settings on your external video source, such as Cable/Satellite box, DVD/Blu-ray Disc player, etc. Note: Some content, such as film-based movies, are available in

extra-wide format. Top and bottom bars are unavoidable.

When using a cable service (without a box), check that all connections are secure.

When using a cable or satellite box, change the connection (wiring) to Composite, Component or HDMI. (p. 11)

If you’re using an antenna, then check that connections are secure. Change the position or direction of the antenna and check the “Signal meter”. (p. 31)

Check if electrical products such as kitchen appliances, fluorescent lights or light dimmers are nearby. They may interfere with the TV’s picture.

Try viewing a picture from another device, such as a DVD player or a game console, to narrow down the source of the problem.

Change settings of Closed Caption (CC). (p. 16, 35)

The TV has gone into shutdown mode to protect itself. Try unplugging it for a few minutes and connecting it again. If there was a temporary power surge on the AC line it may now be OK. If the blinking returns, call 1-877-95VIERA (U.S.A.) or 1-866-330-0014 (Canada).

The Plasma panel is made up of a few million pixels and is produced with advanced technology through an intricate process. Sometimes a few pixels may be bright or dark. These pixels do not indicate a defective panel and will have no impact on the performance of the TV.

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Contents English Español VieraSet up Do not display a still picture for a long timeTypical still images Contents Safety Precautions Important Safety InstructionsWhen Moving the Plasma TV AC Power Supply CordHandling the power supply cord To prevent fire or electric shockCEA Child Safety Notices Optional Accessory Accessories/Optional AccessoryAccessories AccessoryAttaching the pedestal to TV Bottom viewDo not disassemble or modify the pedestal Power cord connection Getting started Accessories/Optional AccessoryInstalling the remote’s batteries To attach To removeConnections Connection PanelsAntenna or Cable connection Started Connections AV cable connectionAudio connection TV controls/indicators Remote controlIdentifying Controls Configure your viewing mode First Time SetupTurn the TV On with the Power button Identifying ControlsPress to exit from a menu screen ANT/Cable setupSelect signal type Cable/Antenna Select scan typeLabel the inputs for easy identification Label inputs Adjust the Clock Set clockComplete First time setup Press to exit from a menu screenTurn power on Watching TVSelect a channel number Call up a favorite channel Change aspect ratio and Zoom the pictureDisplay the SUB Menu Watching TVInput your 4-digit password Password setting/enteringSwitches input mode Entering charactersDisplay Viera Tools Select the item Using Viera ToolsUsing Viera Tools Watching TV Set each itemWatching content from external devices Display the Input select menu Select the input modeDisplay Viera Image Viewer Select the data Viewing ContentsInsert SD card ViewSlideshow SortViewing photo with Viera Image Viewer Other settingsDisplay Menu Select the item Adjust the Picture and Audio SetViera LinkTM Hdavi ControlTM VersionHdmi cable Viera LinkTM Hdavi ControlTM Viera Link Connections with Viera Link functionDisplay the menu Select Viera Link settings in Setup Viera Link settings and Available featuresSelect Viera Link Power off link Automatic Input SwitchingPower on link Energy saving modeSelect Viera Link menu and Available featuresDisplay the Viera Link menu SetViera Link control only with the TV’s remote control Speaker controlBack to TV Select ANT/Cable setup Editing and Setting ChannelsDisplay the menu Select Setup ANT/Cable setup and operationSetting Channels Signal meter Check signal strengthManual program Set manually Display the menu How to Use Menu FunctionsSelect the item and adjust Select the menuHow to Use Menu Functions Audio settings Adjust Audio quality Program Mode Settings Items Item Description Mode OffChannel Mode PasswordECO/energy No signal for Settings Items Channel surfAnti Image Pixel orbiter Enable/Disable Stay on/ PowerAdvanced Support Information Ratings List for parental control How to Use Menu FunctionsAge-based Possible Content Description Group SelectionsTechnical Information Aspect Ratio FormatSize Technical Information Support Information Data format informationSD Card warning messages Digital Audio OUT terminal Viera LinkTM Hdavi ControlTMHdmi connection Closed Caption CCCare and Cleaning Frequently Asked Questions FAQ Questions AnswersFrequently Asked Questions FAQ Support Information OtherQuestions Specifications SpecificationsIndex Support Information IndexLimited Warranty Limits And Exclusions Limited Warranty CoverageOn-Site or Carry-in Service One Panasonic Way Secaucus, New JerseyCustomer Services Directory United States and Puerto Rico Accessory Purchases United States and Puerto RicoFor hearing or speech impaired TTY users, TTY Limited Warranty for Canada Panasonic Product Limited WarrantyLimited Warranty for Canada Side view with the pedestal option attached Top View Side Panel Front View Side ViewBack View Rear PanelSide view with Top View Front View Side ViewSide Panel Rear Panel Back View Pedestal optionTC-P5032C Top View Front View Side View Side PanelCustomer’s Record Anotación del cliente