FAQs, Problem Actions | Panasonic TH-P65VT20T, TH-P65VT20P instruction

FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem. If the problem still persists, please contact your local Panasonic dealer for assistance.

White spots or shadow images (noise)

●Check the position, direction, and connection of the aerial.

Neither image nor sound is produced

●Is the TV in “AV mode”?

●Is the mains lead plugged into the socket outlet?

●Is the TV turned On?

●Check the Picture Menu (p. 32 and p. 33) and volume.

●Check all required cables and connections are firmly in place.

An error message appears

●Follow the message’s instructions.

●If the problem persists, contact your local Panasonic dealer.

“VIERA Link” function does not work and an error message appears

●Confirm the connection. (p. 61)

●Turn the connected equipment on and then switch the TV on. (p. 61)

Permanently lit spots on screen

●Due to production process involved in this technology this may result in some pixels which are permanently lit or unlit. This is not a malfunction.

Contrast is reduced

●Contrast is lowered in the following conditions without any user operation for a few minutes: ●no signal in AV mode

●selected locked channel ●selected invalid channel ●displayed menu ●Thumbnail or still picture

Screen

Sound

Problem	Actions
	● Change the setting of “P-NR” in the Picture Menu (to remove
Chaotic image, noisy	noise). (p. 33)
Chaotic image, noisy	● Check nearby electrical products (car, motorcycle,
	fluorescent lamp).

No image can be displayed	● Is “Colour” or “Contrast” in the Picture Menu set to the
	minimum? (p. 32)
Blurry or distorted image	● Reset channels (p. 38).
(no sound or low volume)
Unusual image is displayed	● Turn off the TV with Mains power On / Off switch, then turn it
	on again.
No sound is produced	● Is “Sound Mute” active? (p. 10)
No sound is produced	● Is the volume set to the minimum?
Sound level is low	● Sound signal reception may be deteriorated.
or sound is distorted	● Set “MPX” in the Sound Menu to “Mono” (p. 33).

●When power is on, whirring sound of cooling fan or drive

Unusual sound from the TV noise may be heard from inside the TV (not a sign of faulty

operation).

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