Questions
Why is there no sound coming from the TV?
Sound | Why is the sound unusual, distorted, | |
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| low volume or in another language? | |
| Why is there a clicking, ticking or | |
| buzzing sound coming from the TV | |
| unit? | |
| What is the easiest and best way to | |
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| connect a | |
| Satellite box to the TV? | |
| Why does the [CC] button not display | |
| Closed Caption? | |
Other | Why does the screen and back cover of | |
the TV get warm? | ||
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| Why doesn’t the Remote Control work? | |
| Why are some menu items | |
| and unable to be selected? | |
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Answers
●Make sure the volume is up and MUTE is off.
●Check that the correct SAP (Secondary Audio Program) is selected by pressing the [SAP] button on the remote control. (p. 16)
●If the TV is connected to a Home Theater via optical cable, then: Check the connection, the audio system is on, the correct input is selected.
●Check “HDMI1 input” or “HDMI2 input” analog/digital audio settings. (p. 31)
●Check that the correct SAP (Secondary Audio Program) is selected by pressing the [SAP] button on the remote control.
●Check that all connections of external equipment connected to the TV are secure.
●When using Cable or Satellite box, check the device’s audio settings (example: try changing the box’s Audio Range to ‘narrow’)
●When TV power is turned on or shut off there are electrical components that make a click sound. This is normal operation.
●Changes in the temperature and humidity of the room may cause thermal expansion and contraction that can produce sounds. This is not a sign of faulty operation or a malfunction.
●Use an HDMI cable. It carries both digital video and audio signal in HD. HDMI cable is the only cable needed to connect an HD device to the TV.
●When viewing TV via an HDMI connected device, such as a Cable or Satellite box, CC must be enabled at the device.
●Closed Caption is available only at supported TV programming.
●The main unit radiates heat and some of the parts may become hot. This is normal operation and does not affect the performance of the set.
●Ensure good ventilation.
●Do not block the ventilation holes of the TV and do not place the TV on top of other equipment.
●Check that the batteries are fresh, are of the same type and are installed with the correct polarity (+ &
●To operate other devices, such as changing channels when using Cable or Satellite boxes or operating
●Depending on certain modes or the selected input, some options are not available. For example, Zoom adjustments are only available when the FORMAT is changed to zoom mode.
●Frequently Asked Questions (FAQ) Support Information
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