Panasonic TC-P50ST60 Limited Warranty Coverage, On-Site or Carry-In Service, Mail-In Service

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Limited Warranty (for U.S.A. and Puerto Rico only)

Panasonic Consumer Marketing Company of North America,

Division of Panasonic Corporation of North America

One Panasonic Way

Secaucus, New Jersey 07094

Panasonic Television

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Marketing Company of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor.

TV CATEGORIES

PARTS

LABOR

SERVICE

Up to 42” (diagonal)

 

 

Carry-In

46” (diagonal) and larger

1 (ONE) YEAR

1 (ONE) YEAR

On-Site

3D Eyewear

 

 

Mail In

During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts.

You must carry-in your product or arrange for on-site service during the Limited Warranty period. If non-rechargeable batteries are included, they are not warranted. This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser of a new product which was not sold “as is”. A purchase receipt or other proof of the original purchase date is required for Limited Warranty service.

On-Site or Carry-In Service

For On-Site or Carry-In Service in the United States and Puerto Rico call 1-877-95-VIERA (1-877-958-4372).

On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer and does not include removal or re-installation of an installed product. It is possible that certain on-site repairs will not be completed on-site, but will require that the product or parts of the product, at the servicer’s discretion be removed for shop diagnosis and/or repair and then returned.

Mail-In Service

For assistance in the U.S.A. and Puerto Rico in obtaining replacement, please ship the product prepaid to:

Panasonic Exchange Center 4900 George McVay Drive Suite B

McAllen, TX 78503 panacare@us.panasonic.com

When shipping the unit, carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. When shipping Lithium Ion batteries please visit our Web Site at www.panasonic.com/BatteryHandling as Panasonic is committed to providing the most up to date information. Include a letter detailing the complaint, a return address and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty.

Limited Warranty Limits And Exclusions

This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage, nor does it cover markings or retained images on the glass panel resulting from viewing fixed images (including, among other things, non-expanded standard 4:3 pictures on wide screen TVs, or onscreen data in a stationary and fixed location such as network logos, video games and banners). The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, cost of having someone remove or re-install an installed unit if applicable, or travel to and from the servicer. The items listed are not exclusive, but are for illustration

only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE LIMITED WARRANTY OF

MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have others rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.

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PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.

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Contents Http//SCN.BY English EspañolViera Set up Do not display a still picture for a long timeTypical still images This product incorporates the following softwareContents Safety Precautions Important Safety InstructionsAC Power Supply Cord Handling the power supply cordRadio waves To prevent fire or electric shockWhen Moving the Plasma TV DisassemblyAbout lithium battery Accidental IngestionAbout built-in wireless LAN/Bluetooth Check that the Access point supports WPS*2FCC and IC Statement FCC CautionCEA Child Safety Notices Accessories Accessories/Optional AccessoriesOptional Accessories Page Assembly screws black Bracket Assembly screws black NeckAttaching the pedestal to TV Removing the pedestal from the TVInstalling the remote’s batteries Damage to the remote controlLeakage and corrosion, resulting Do not burn or break batteriesConnection Panels ConnectionsBack of the TV Antenna or Cable connection Or Cable TVTo attach VHF/UHF AntennaAV cable connection AV Equipment Blu-ray Disc playerAV Equipment G. Blu-ray Disc player AV EquipmentCable Binding Instructions Audio connectionOptical cable TV controls/indicators Power indicator on red, off no lightIdentifying Controls Front of the TVRemote control Accesses Netflix service directlyFirst Time Setup Configure Network connectionANT/Cable setup Adjust the ClockTo access each feature For operations of each feature and the setup of AppsOperations Watching TVJump to menu item Using eHELP Built-in ManualDisplay the menu related to the explanation Using Precautions Using radio wavesViewing 3D images on TV LensViewing 3D images RegistrationChange the view 3D⇔2D Frequently Asked Questions FAQ QuestionsAnswers How can I confirm that my TV is working properly?Care and Cleaning Specifications Frequency Range *1, *2 SecurityStandard Compliance Frequency RangeLimited Warranty Coverage On-Site or Carry-In ServiceLimited Warranty Limits And Exclusions Mail-In ServiceCustomer Services Directory for U.S.A. and Puerto Rico Customer Services Directory United States and Puerto RicoAccessory Purchases United States and Puerto Rico Panasonic National Parts CenterLimited Warranty for Canada Viera TV 46 & over In-home serviceViera TV under Carry-in service One 1 year, parts including panel and labourPage Customer’s Record Anotación del clienteModelo Número de serie Ambler Drive