FAQs
Before requesting service or assistance, please follow these simple guides to resolve the problem. If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow images (noise)
•Check the position, direction, and connection of the aerial.
Neither image nor sound is produced
•Is the TV in “AV mode”?
•Is the mains lead plugged into the socket outlet?
•Is the TV turned On?
•Check the Picture Menu (p. 26 - 27) and volume.
•Check all required cables and connections are firmly in place.
An error message appears
•Follow the message’s instructions.
•If the problem persists, contact your local Panasonic dealer.
The LCD panel moves slightly when it is pushed with a finger Clattered sound might be heard
•There are some looseness around the panel to prevent the damage to the panel.
The panel might move slightly when it is pushed with a finger, and clattered sound might be heard. This is not a malfunction.
There may be red spots, blue spots, green spots and black spots on the screen
•This is a characteristic of liquid crystal panels and is not a problem. The liquid crystal panel is built with very high precision technology giving you fine picture details. Occasionally, a few
Frequently Asked Questions
| Problem | Actions |
| Chaotic image, noisy | •Change the setting of |
| (p. 26) | |
|
| •Check nearby electrical products (car, motorcycle, fluorescent lamp). |
| No image can be | •Is [Colour] or [Contrast] in the Picture Menu set to the minimum? |
Screen | displayed | (p. 26) |
Blurry or distorted |
| |
| image | •Reset channels (p. 33) |
| (no sound or low | |
| volume) |
|
|
|
|
| Unusual image is | •Turn the TV Off with Mains power On / Off switch, then turn it On |
| displayed | again. |
| No sound is produced | •Is “Sound Mute” active? (p. 11) |
Sound |
| •Is the volume set to the minimum? |
Sound level is low or | •Sound signal reception may be deteriorated. | |
| sound is distorted | •Set [MPX] in the Sound Menu to [Mono] (p. 29) |
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