HDMI
Network
Other
Problem | Actions |
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| •Set the sound setting of the connected equipment to “2ch L.PCM”. | ||||
Sound is unusual | •Check the [HDMI1 / 2 / 3 / 4 Input] setting in the Sound Menu. | ||||
(p. 29) |
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| •If digital sound connection has a problem, select analogue sound | ||||
| connection. (p. 65) |
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Pictures from external | •Check the HDMI cable is connected properly. | (p. 56, 61 - 63) | |||
equipment are unusual | •Turn the TV and equipment Off, then turn them On again. | ||||
when the equipment is | •Check an input signal from the equipment. | (p. 66) | |||
connected via HDMI | •Use equipment compliant with | ||||
| •Check the LAN cable or Wireless LAN Adaptor is connected properly. | ||||
Cannot connect to the | (p. 47) |
| (p. 47 - 51) | ||
•Check the connections and settings. | |||||
network | •Check the network equipment and network environment. | ||||
| •If the problem persists, consult your Internet Service Provider or | ||||
| telecommunications company. |
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Cannot select the | •Is the media server prepared? | (p. 46) |
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file during DLNA |
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operations | •Check applicable data format. | (p. 68 - 69) |
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Cannot operate | •Check the connections and settings. | (p. 47 - 51) | |||
VIERA Connect | •The server or connected line might be busy now. | ||||
The TV goes into | •Auto power standby function is activated. |
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Standby mode | •The TV enters Standby mode about 30 minutes after analogue | ||||
| broadcasting ends. |
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| •Are the batteries installed correctly? | (p. 8) |
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The remote control | •Has the TV been switched On? |
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does not work or is | •Point the remote control directly at the front of the TV (within about | ||||
intermittent | 7 m and a 30 degree angle of the front of the TV). | ||||
•Situate the TV away from sunshine or other sources of bright light not | |||||
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| to shine on the TV’s remote control signal receiver. |
Frequently Asked Questions
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