Panasonic TH-42PV700AZ, TH-50PV700AZ FAQs, Neither image nor sound is produced

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FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem. If problem still persists, please contact your local Panasonic dealer for assistance.

White spots or shadow images (noise)

Check the position, direction, and connection of the aerial.

Neither image nor sound is produced

Is the TV in “AV mode”?

Isoutlet?the mains lead plugged into the socket

Is the TV turned On?

Check Picture Menu (p. 20) and volume.

An error message appears

Follow the message’s instructions.

If the problem persists, contact the authorized Service Centre.

Permanently lit spots on screen

Due to production process involved in this technology this may result in some pixels which are permanently lit or unlit. This is not a malfunction.

Contrast is reduced

Contrast is lowered when the following conditions without any user operation for a few minutes:

no signal in AV mode

selected locked channel

selected invalid channel

selected radio channel

displayed menu

• •Frequently Asked Questions FAQs, etc. Technical Information

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Contents English Plasma TelevisionTurn your own living room into a movie theatre Contents Safety Precautions If you find any abnormality, remove Mains plug immediatelyAC 220-240 V 50 / 60 Hz Mains plug MaintenanceDisplay panel CabinetInstalling remote’s batteries Using the clamper Accessories / OptionsQuick Start Identifying ControlsExample Connecting aerial Example Connecting DVD Recorder / VCRBasic Connection Auto Tuning Start Auto TuningSelect your system Language Setting Display the menu Select LanguageSelect the language On Screen Help Instructions box Quick Start Guide Language SettingUsing On Screen Displays How to use remote controlHold Turn power onWatching TV Select a channelChange DisplayInformation BannerTo return to TV ViewStop VCR / DVD switch∗Standby PlayHidden Data Switch to TeletextViewing Teletext RevealPages For updateCall up a FavouriteSelect the item Adjust or selectDisplay the menu Select the menuOverview Main MenuMenu Adjustments / Configurations alternatives PictureSound Setup Select a function Display the menu Select SetupSelect Tuning Menu Manual TuningProgramme Edit Auto TuningControl channel Display the menu Select SetupSelect Child Lock SetShipping Condition Restore SettingsRestore Settings Select Shipping ConditionInput Labels Select Input LabelsUser Input Advanced Menu Adjustments / Configurations optionsSetup INPUT1 Select the external inputTo return to Slide showTo insert Slide show settings operate in step orSlide show On screen messagesPreparations Select Viera Link SettingsSelect Viera Link Set to On Hdmi cableControl Power onPower off EasyCamcorder / Hdmi equipment HeadphonesTo adjust Volume External EquipmentEasy playback, Easy control Only with Viera remote controlTo watch satellite broadcasts To listen with speakersChannel Allocation Technical InformationComponent/HDMI Aspect RatioMulti Window Viera Link ControlTMStereo / Bilingual Sound Selection Hdmi connection Data format for Card browsingPC connection Input signal that can be displayedNeither image nor sound is produced FAQsUnusual image is displayed Chaotic image, noisy No image can beDisplayed Blurry or distorted imageTel 272 Warranty New Zealand onlyLicence Distributed in New Zealand by Panasonic New Zealand LimitedTH-42PV700AZ TH-50PV700AZ SpecificationsMemo Customer’s Record