Panasonic PV-HS3000 manual Troubleshooting, Problem Solution

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Troubleshooting

Please note that the Panasonic Web site at www.panasonic.com is also a great place to ask operational and troubleshooting questions. If, after reading the troubleshooting information on our Web site and in this manual, you find you still have unanswered questions, please contact Technical Support by phone at 1-888-843-9788.

PROBLEM

SOLUTION

When attempting to connect to the

• Confirm that there is no dial tone on the line by hooking up a phone

ReplayTV Service in Setup, I get one

to it and listening for the dial tone.

of the following error messages: “no

• If you have call waiting, confirm that it has been disabled by

dial tone,” “modem timed out,” “no

entering the correct telephone prefix number in Setup. Contact your

response from modem,” or “network

phone company to obtain the correct dialing prefix information.

connection error.”

• The Hard Disk Recorder cannot connect to the ReplayTV Service if

 

 

your phone line has a stutter dial tone. If you have a message

 

service that enables a stutter dial tone when you have messages,

 

you will need to delete/save all of your messages in order to

 

disable the stutter dial tone.

 

• Confirm that the line that you are dialing out on is an analog line.

 

• Remove the AC (power) cable from the rear of the Hard Disk

 

Recorder. Wait 15 seconds, then re-attach the AC cable (the Hard

 

Disk Recorder will reboot itself). Once the Hard Disk Recorder has

 

rebooted, press the POWER button on the Hard Disk Recorder

 

remote control to exit standby mode. Proceed as instructed by the

 

on-screen instructions.

 

 

The Hard Disk Recorder is connected

• Confirm that the correct line input is selected on your TV.

to my TV, but I don’t see the Hard Disk

• Confirm that the Hard Disk Recorder is not in “standby mode” by

Recorder introduction screen.

pressing the POWER button on the remote control. Verify that the

 

 

green POWER light on the unit is illuminated.

 

• If you are using an A/V receiver in your setup, verify that the input

 

source is the same as the output source going to your television.

 

For example, if you are using an S-Video output on the Hard Disk

 

Recorder going to an A/V receiver, you will need to output an S-

 

Video signal from your A/V receiver to your TV. This is a limitation of

 

most A/V receivers.

 

 

When setting up my Hard Disk

• Contact the Panasonic Technical Support department by phone at

Recorder, the correct cable company

1-888-843-9788. Please provide the following information: 1)

does not appear as a menu item in

Complex name (if applicable), 2) Community, 3) State, 4) Cable

Setup.

Provider Name, 5) Cable Provider contact information, and 6)

 

Problem description. In most cases, the correct information can be

 

added to the ReplayTV Service database within 48 hours.

 

 

When entering my phone number in

• This is correct! The Hard Disk Recorder only needs the first 6 digits

Setup, I am only able to enter the first

of your phone number. The last four (4) numbers will appear as

6 digits.

follows: XXXX

 

 

The red light on the Hard Disk

• Replace the batteries in the remote control with 2 new AA alkaline

Recorder remote does not blink when

batteries.

I press a button on the remote control.

 

 

 

The Hard Disk Recorder remote

• Make sure you’re pointing the Hard Disk Recorder remote control

control does not operate my home

directly at the component, and that there is nothing blocking the

entertainment components, or is not

path of the infrared signal between the remote control and the unit.

performing commands properly.

If that doesn’t work, try all of the codes listed for your brand of home

 

entertainment component in the “Code Numbers For Your

 

Components” section of this guide. Many setup codes may allow for

 

partial functionality, however, only one code will operate your home

 

entertainment component correctly. Make sure that all of the

 

components you are setting up can be operated with an infrared

 

remote control.

 

 

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Contents Model PV-HS3000 MailConsumerproducts@Panasonic.comDo not place heavy objects on the Hard Disk Recorder Moving a product-and-cart combinationOutdoor antenna grounding Precautions Patent Nos ,631,603.4,577,216.4,819,098 and 4,907,093Table of Contents Welcome to the Hard Disk Recorder Before Using Installing the BatteriesImportant Notes Basic Connections Connecting the incoming television signalUsing wireless phone jacks Modifying an older type antennaConnecting the AC Power cord Connecting a composite-video televisionConnecting the telephone line Complete the on-screen setupAdvanced Connections Planning Input and Output ConnectionsConnecting a Cable Box to the Hard Disk Recorder Receiver Satellite Receiver OUT Line Speaker OUT Connecting a Serial Cable Attaching Satellite Receiver and Cable Box ControllersConnecting and Setting Up the IR Blaster Locating the Infrared Detector On the Other DeviceInitial Setup Turn on the televisionIf the connection failed Changing Your Setup Later On Press Play to begin using the Hard Disk RecorderPress Number buttons Completing the IR Blaster SetupInput Options Controlling Live Television Using Instant ReplayPress TV, then press Power to turn on your television Viewing Live TelevisionPausing Live Television and Recorded Shows Using Rewind and Fast ForwardUsing QuickSkip Using Slow MotionUsing Frame Advance Bypassing unwanted programmingCable Box Splitter Hard Disk Recorder Copy Protection InformationViewing copy protected programming Channel Guide Screen Channel Guide Popup Menu Items Recording ShowsSelecting a Show Press / / / to move around the guidePress REC to record the show Watching and Recording a Show That Is Currently AiringRecording a Single Upcoming Show Extending Recording TimeRecording is not in progress Cancelling a RecordingRecording Multiple Episodes of One Show Setting the Recording Options Record Options SettingsRecording From Show Categories Press Replay Zones to display the ReplayZones screenRecording Shows Based On a Theme You Choose Create a Theme , then press Select to select itTo Create a Show-based Replay Channel To Cancel Recording of a ShowTo Record One of the Shows Finding Shows Theme-based Replay Channels Finding All Episodes of a ShowShow-based Replay Channels Press ChannelWatching Your Recorded Shows Find matching shows, then press Select Seeing What a Replay Channel Will RecordPress Replay Guide to display the Replay Guide Watching shows with closed-captioning Watching a ShowProgramming blocked by V-Chip technology PressReplay Guide, then press Select Preserving a ShowPress / to select the show you want to save Preserve this episode, then pressBefore you begin Saving Shows to VideotapePress / to select Save to VCR, then press Managing Recording Space Guaranteed and Non-guaranteed RecordingIndication of Guaranteed or Non-guaranteed recording Recording PrioritiesGuaranteed Record and Space-available Record Recording Space Management TipsSetting Up Your Components Universal Remote ControlChanging Volume Lock To change the volume lock setting back to TV modeSearching for Your Component’s Code Learning the Codes Programmed Into the Remote Re-assigning Component Mode ButtonsTo reassign other component mode buttons Code Numbers ForYour Components TVsCode Numbers For Your Components VCRsSatellite Receivers VCRsLaser Disks Cable BoxesDVD Players TV/VCR Combos Important NoteTroubleshooting Problem SolutionWhen selecting a show in the Channel Input Settings Resetting Hard Disk Recorder Specifications & InformationSpecifications Screen BurnSoftware License Agreement License Grant RestrictionsWarranty Panasonic Hard Disk Recorder Products Limited WarrantyService Center List Regulatory Notices for the U.SRear View of the Hard Disk Recorder Location of ControlsFront View of the Hard Disk Recorder 33 TV/ VCR Remote Control ButtonsFF Fast Forward Number buttons Volume Up/DownCode Set Channel GuideOne Panasonic Way Secaucus New Jersey
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