Dolby Laboratories RC2573GR, RC2888/01 Before calling service, Symptoms Suggested steps

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3.Before calling service

Check this list of symptoms and suggested steps before you request service.

D Note: Familiarize yourself with the commercial features described in the TV installation setup.The effects of several of these features, if not thoroughly understood, might appear as faulty operation.

 

Symptoms

Suggested steps

Installation

TV does not respond to

Check the button on the left hand side of the remote control

 

commands of the Setup

must be in the SETUP location (see Accessing the setup

 

Remote Control

menu on page 14).

 

 

 

 

TV does not respond

Check if YES is selected in the REMOTE CONTROL

 

to the Guest Remote

LOCK feature (see Specifying the security options on page

 

Control

24). Select NO if YES is selected.

 

 

 

 

Unable to enter Setup

Use the Green Remote Control (RC2573GR) to access the

 

menu via Guest Remote

Setup menu and reset the SECURITY setting (see Specifying

 

Control

the security options on page 24).

Picture

No picture

Check that the antenna / cable is connected properly at the

 

 

back of the TV.

 

 

Check picture adjustments (brightness, contrast, colour, tint).

 

 

Check Tuning Mode setting (Air / Cable).

 

 

Possible TV station problem.Try another channel.

 

 

Ensure VIDEO is not selected in the MUTE feature of the

 

 

CHANNEL INSTALL menu (see Selecting the Mute

 

 

Source on page 18).

 

Double image / “ghost”

Check antenna, cable or set-top box.

 

image

 

 

 

 

 

Snowy / noisy picture

Check antenna, cable and /or set-top box

 

 

connections. Ensure that they are properly connected.

 

 

 

Power

No power

Ensure that the TV's AC power cord is plugged into the main

 

 

socket and to your TV. If there is still no power, disconnect the

 

 

plug.Wait for 60 seconds and re-attach plug. Switch on the TV

 

 

again.

 

 

 

 

TV switches off by itself

Check ESP (Energy Saving Programmability) setting in TV

 

 

installation / setup (see Configuring the control options on

 

 

page 27.

 

TV cannot be switched

Ensure FORCED ON is not selected in the POWER

 

off

ON feature of the SWITCH ON / OSD menu (see

 

 

Specifying the configuration when switching on TV on page

 

 

23).

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Contents Table of Contents Read Before Operating Equipment Important safety instructionsU T I O N Know these safety symbolsPull the power lead by the plug do not pull by the wire Safety information and useful tipsSymptoms Suggested steps Before calling serviceConfiguring the control options on Deselect HM Link in the Communication Mains connection Switching on the TVAntenna connection Menu Overview of TV Connectors and controlsSpdif RC2888/01 Optional remote controlsRC2573GR Description of guest remote control Overview of TV menus SetupAccessing TV Setup Menu using the Remote Control RC2573GR Accessing the setup menuSlide the button to the Setup location To scroll through the menuSelecting the language InstallationSelecting the communication source SP SPI SP I2CPress Æ to enter the Channel Install menu Changing the settings of a channelChannel Install Select a ChannelSide Svideo TUNER,AV, SVIDEO, CVI, VGA, HDMI1, HDMI2, CARD-CVBSSelecting your Preferred Ring Press 0 9 to key in the channel number 1 toNaming a channel Selecting the Mute SourceSelect YES to use Cable mode and no to use Antenna mode Selecting cable or antenna modeAuto Install TV Cable Tuning YESTo enable Current RING, select from RING1 to RING4 Setting options for digital channelsPress Æ to enter the Digital Setup mode Selecting a virtual or physical channelPress Æ to enter the Channel Setup mode Setting up the Vchip / Digital Rating and Factory CH ResetPress Æ to enter the Audio mode Selecting the Digital Audio languageActivating the Emergency Alert Select on option to enable Emergency AlertPress Î or ï to select the item you want to configure Press Î ï to select the item you want to configureSpecifying the configuration when switching on TV Sound FullscreenChannel Display Press Æ to enter the Security menu Press ï to select Remote Control LockPress ï and select Security Control Press ï to select DecryptionPress Æ to enter the Decryption Control menu Press Æ to start conversionTime Setting option allows you to manually enter the time Using V-Track to watermarkPress Æ to enter the Vtrack menu Configuring the control optionsControl ESP OFF Digit TimeoutControl ESP Digit Entry YESPress Æ to enter the Features menu Press Æ to enter the Video Adjustment menuConfiguring the features options and settings Select Smart Sound to listen to different Smart Sound modes Select and configure the settings and options forSelect SW Download Software downloading and cloningALL Clone Data SSB NVM USB SourceStandby Firmware only download Iboard NVMRF Source USB deviceSW Download Source ALL SSB NVMCC / V-CHIP CC / V Chip Save CCAnalog CC Mode option, it Digital CC Mode optionOFF and on Mute V-CHIP Menu Item optionCOLOR, RELAXED, MODERATE, Dynamic 10.10Change Ambilight settingsConfigure Ambilight Press to exit CustomLOW, MED and High Programming the Multi Remote Controls function Support for multiple remote controlsAppendix a CommunicationCvbs Definitions, acronyms and abbreviationsOSD STB Philips’ Commercial Television USA limited warrantyPhilips F1rst Choice Limited Warranty What WE will do to Correct PROBLEMS? Page Just a phone call away Do not rub with dust clothes containing chemical treatment Cleaning and careEnvironmental care Index Page Page If present Dolby DigitalKensington Security Slot