Sharp LC-60E77UN, TINS-E339WJZZ, LC-65E77UM, 09P09-MX-NM operation manual Troubleshooting, Pages 22

Page 45

Appendix

Troubleshooting

Problem

Possible Solution

 

 

• No power

• Check if you pressed TV POWER on the remote control unit. Page 15

 

If the indicator on the TV does not light up, press POWER on the TV.

•Is the AC cord disconnected? Page 7

•Has the power been turned on? Page 15

• Unit cannot be operated.

• External infl uences such as lightning, static electricity, may cause improper

 

operation. In this case, operate the unit after fi rst turning off the power of the TV or

 

unplugging the AC cord and replugging it in after 1 or 2 minutes.

 

 

• Remote control unit does not

• Is the FUNCTION set correctly? Set it to the TV setting position.

operate.

• Are batteries inserted with polarity (e, f) aligned? Page 8

 

• Are batteries worn out? (Replace with new batteries.)

 

• Are you using it under strong or fl uorescent lighting?

 

• Is a fl uorescent light illuminated near the remote control sensor?

 

• Is "RC Control Lock" selected in "Operation Lock Out"? Page 30

 

 

• Picture is cut off/with sidebar

• Is the image position correct? Page 26

screen.

• Are screen mode adjustments such as picture size made correctly? Pages 19 and 39

 

 

 

• Strange color, light color, or color

• Adjust the picture tone.

Pages 22 and 23

misalignment

• Is the room too bright? The picture may look dark in a room that is too bright.

 

 

 

• Power is suddenly turned off.

• Is the sleep timer set?

Page 16

 

• Check the power control settings. Page 24

 

• The unit's internal temperature has increased. Remove any objects blocking vent or

 

clean.

 

• No sound

• Is connection to other components correct? Pages 11, 12, 13, 14 and 35

•Is the volume too low? Page 16

•Is "Variable" selected in "Output Select"? Page 29

•Have you pressed MUTE on the remote control unit? Page 16

•Check the audio output of the connected external equipment. Is the volume too low or muted?

•When external equipment is connected via an HDMI cable, you may need to confi gure the audio to be output through the HDMI cable.

•When audio is not output from external equipment connected to the INPUT 4 or INPUT 6 terminal, check the "PC Audio Select" setting. Page 40

•Even when external equipment is connected using an HDMI-certifi ed cable, an audio cable connection may be required depending on the type of equipment and the media being played back. In this case, in addition to connecting an HDMI- certifi ed cable to the INPUT 6 (HDMI) terminal, connect an audio cable to the AUDIO terminal and set "PC Audio Select" to "Input 6 (HDMI)". Page 40

•When connecting a PC via an HDMI-certifi ed cable, check the following:

-Is the audio output of the PC confi gured correctly? Check the audio output settings and output audio format in Sound Properties on the PC.

Only PCM format audio can be output. Compressed audio (with a sampling rate of 32kHz, 44.1kHz, or 48kHz) and DTS format audio cannot be output.

-Depending on the board, only video signals may be output. In this case, in addition to connecting an HDMI-certifi ed cable to the INPUT 6 (HDMI) terminal, connect an audio cable to the AUDIO terminal and set "PC Audio Select" to "Input 6 (HDMI)". Page 40

•If you are using an HDMI-DVI conversion cable to connect external equipment to the TV, check the following:

-Is an audio cable connected? The HDMI-DVI conversion cable is for video only. Connect a Ø 3.5 mm stereo mini jack cable to listen to the audio.

-Is INPUT 6 being used? When the TV is connected to another HDMI terminal, the audio and video are not output together even if a Ø 3.5 mm stereo mini jack cable is connected to the shared AUDIO terminal for INPUT 4 and INPUT 6.

-Is "Input 4 (PC)" selected in "PC Audio Select"? Page 40

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Contents LC-60E77UN LC-65E77UM Page LC-60E77UN LC-65E77UM Declaration of Conformity TrademarksDear Sharp Customer Additional Safety InformationCaring for the Cabinet Precautions when transporting the TVCaring for the Liquid Crystal panel Child SafetySupplied Accessories ContentsPower indicator on the front of the television lights Green Using the Remote Control UnitConnecting Antenna Cable Installing Batteries in the Remote Control UnitClose the battery cover PreparationTV Front TV Rear/Side Part NamesWhen using the remote control unit, point it at the TV Remote Control UnitConnecting to External Equipment When using Hdmi cable Input 5, 6, 7 orWhen using HDMI-DVI conversion cable Input Rear of the TV When using Component cable Input 1 or Rear of the TV When using S-VIDEO cable Input Rear of the TVGame console Camcorder Connecting a PC Connecting a Speaker/AmplifierWhen using optical fiber cable Rear of the TV When using audio cable Rear of the TVWhen using RS-232C serial control cable Rear of the TV When using analog RGB cable Rear of the TVTurning On/Off the Power Initial SetupWatching TV Sleep Timer Changing VolumeDirect Button Operation Changing ChannelsDigital broadcasting audio mode MTS/SAP stereo modePress Power Saving Closed Captions and Digital Closed CaptionsExamples You can select the screen size Press View ModeFor 43 programs For HD programsUsing the control panel of the main unit Using the remote controlOn-Screen Display Menu On-Screen Display Menu OperationMenu Items Advanced Picture Setting OPC SettingColor Temp Color Temperature Picture MenuFilm Mode 32 pull-down Gamma AdjustmentFine Motion Enhanced Active ContrastAudio Menu Power Control MenuSetup Menu Reset Parental Ctrl Parental Control SettingPosition LanguageChip When setting an individual content-based rating itemMpaa Voluntary movie rating system TV Parental GuidelinesCanadian English Ratings How to temporarily release the V-CHIP BlockCanadian French Ratings Reactivating the temporarily released V-CHIP BlockOption Menu Favorite CH Favorite Channel Setting Caption SetupDemo Mode Color System Operation Lock OutAudio Setup Digital Setup MenuSoftware Update IdentificationPress Enter to start updating During the data checking, Checking blinksAfter the screen shown below is displayed, press Remove the USB memory deviceOther Viewing Options Presetting Remote Control Function9CBL/SAT, DOT SAT 14 a/b/c/d, EnterOther Viewing Options Manufacturer codes Controlling Hdmi Equipment Using Aquos Link Using Aquos LinkAuto Power On Aquos Link SetupOne Touch Recording Selecting RecorderAquos Link Menu Timer RecordingOne Touch Playback Press d to start playing back a titleManually Changing Aquos Audio Speaker System’s Sound Mode Playback of Titles Using Aquos LinkSelecting Media Type for Aquos Link Compatible Recorder Hdmi Device SelectionStretch Dot by Dot Displaying a PC Image on the ScreenPC Compatibility Chart Adjusting the PC Image Setting Audio InputAuto Sync For Analog PC Input Mode Only PC Audio SelectRS-232C Port Specifications Commands not indicated here are not guaranteed to operateSetting the TV on the Wall AppendixRemoving the Stand Pages 22 TroubleshootingError message about reception of broadcast Troubleshooting-Digital BroadcastingSpecifications Optional AccessoryModel LC-60E77UN Model LC-65E77UM Part nameSoftware composition Information on the Software License for This ProductSoftware developed by Sharp and open source software Obtaining source codeLimited Warranty Calling for ServiceDimensional Drawings AN-52AG4AN-65AG1 Sharp Electronics Corporation
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