Before Requesting Service
If your unit does not work properly check the following before calling a service engineer.
SYMPTOMS | CAUSE | SOLUTION | PAGE | |
POWER |
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TV does not operate. | Internal error may occurs. | Unplug the unit for 1 minute, then plug it back | – | |
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No power. | The Mains lead is disconnected. | Connect the Mains lead to the AC outlet. | 3 |
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Main power (ON) switch is OFF. | Set it to ON. | 2 |
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TV BROADCAST RECEPTION |
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| The Mains lead is disconnected. | Connect the Mains lead to the AC outlet. | 3 |
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No picture, no sound. | Aerial connector is not connected or wires | Check aerial connections or broken wires. | 3 |
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are broken. |
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| Sub Power ( ) button is off. | Press the Sub Power ( ) button. | 2 |
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| Possibly station trouble. | Try another channel. | 14 |
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| Possibly station trouble. | Try another channel. | 14 |
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Sound OK, poor |
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Aerial connector is not connected | Check aerial connections or broken wires. | 3 |
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picture. | or wires are broken. |
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| Possibly local interference. | Move the aerial away from the source of | – | |
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| interference. | ||
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| Possibly station trouble. | Try another channel. | 14 |
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Picture OK, poor | Possibly local interference. | Move the aerial away from the source of | – | |
sound. |
| interference. |
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| Volume control set at minimum position. | Increase VOLUME control. | 14 |
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| Aerial connector is not connected or wires | Check aerial connections or broken wires. | 3 |
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Poor reception. | are broken. |
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| Possibly station trouble. | Try another channel. | 14 |
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| Aerial connector is not connected or wires | Check aerial connections or broken wires. | 3 |
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| are broken. |
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Poor colour or no | Possibly station trouble. | Try another channel. | 14 |
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colour. | Possibly local interference. | Move the aerial away from the source of | – | |
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| interference. |
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| Colour control is not adjusted. | Adjust the colour settings. | 18 |
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While viewing a DVB | Received channel has audio content only. | Some channel offers audio content only. It is |
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(digital) channel, there |
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is sound but no |
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picture. |
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Blocky image or | Digital signal strength is low. | Check all aerial connections. | – | |
image stops |
| Move the aerial away from areas of possible | ||
intermittently. |
| interference. Try using an aerial booster. |
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Some digital channels | Some channels are encrypted and are only | Contact the service provider to subscribe. | – | |
cannot be viewed. | available via subscription. |
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ÒDatabase emptyÓ | The auto tuning process has not been | Check all aerial connections and try auto | 3 |
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message appears on | successful. | tuning again. |
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the screen. |
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No sound when | Audio leads have not be connected. | Ensure that seperate audio leads are |
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connecting to external |
| connected to the relevant audio input socket. | 9 |
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source via HDMI to |
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DVI lead. |
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53
53 | 9/12/07, 5:00 PM |