Panasonic DMR-EX79 quick start Troubleshooting guide, Power, TV screen and video, Displays

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Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, consult your dealer for instructions.

The following do not indicate a problem with this unit:

≥Regular disc rotating sounds.

≥Poor reception due to atmospheric conditions. ≥Image disturbance during search.

≥Interruptions in reception due to periodic satellite broadcasting breaks. ≥Operations are slow to respond when “Power Save” is set to “On”. ≥Operations do not work due to a poor-quality disc. (Try again

using a Panasonic disc.)

≥The unit freezes due to one of its safety devices being activated.

(Press and hold [Í/I] on the main unit for 10 seconds.) ≥When the unit is turned on or off, there may be an unexpected

sound.

Power

1 second. There will be a slight difference between the time displayed and the actual elapsed time (e.g., actual 1 hour elapsed time may display as approximately 59 minutes

56 seconds). This does not affect the recording.

“U88” is displayed and the disc cannot be ejected.

¾The unit is carrying out the recovery process. Do the following to eject the disc.

1Press [Í/I] on the main unit to switch the unit to standby.

If the unit doesn’t switch to standby, press and hold [Í/I] on the main unit for about 10 seconds. The unit is forcibly switched to standby.

2While the unit is off, press and hold [∫] and [CH W] on the main unit at the same time for about 5 seconds. Remove the disc.

No power.

The unit does not turn on pressing [Í].

¾Insert the AC mains lead securely into a known active household mains socket. (> 8, 68, 69)

TV screen and video

The unit switches to standby mode.

¾One of the unit’s safety devices is activated. Press [Í/I] on the main unit to turn the unit on.

The power is turned off automatically.

¾If you connected this unit to a “HDAVI Control” compatible TV with an HDMI cable, this unit will be automatically set to standby mode when the TV is set to standby mode. (> 36)

This unit turns off when the TV input is switched.

¾If connected with an HDAVI Control 4 compatible TV (VIERA) with the “Intelligent Auto Standby” setting activated on the TV, when switching the TV input, the unit will be automatically turned to standby. For details please read the operating instructions of the TV.

Television reception worsens after connecting the unit.

¾This can occur because the signals are being divided between the unit and other equipment. It can be solved by using a signal booster, available from audio-visual suppliers. If it is not solved by using a signal booster, consult the dealer.

The digital channel information or control panel does not appear.

¾Select the length of time (3–10 sec.) in the “On-Screen Messages” in the Setup menu. (> 62)

¾The digital channel information will not appear during playback or recording.

¾Analogue broadcasts do not support the digital channel information.

¾The control panel is only displayed when connected to a TV supporting “HDAVI Control 2” or later. (> 37)

Displays

The display is dim.

¾Change “FL Display” in the Setup menu. (> 62)

“0:00” is flashing on the unit’s display.

¾Set the clock. (> 64)

The time recorded on the disc and the available time shown do not add up.

The displayed time of this unit is different from the actual recording time or MP3/WMA recording time.

¾Times shown may disagree with actual times.

¾Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the last recorded title is deleted. It does not increase if other titles are deleted.

¾Even if you delete recorded content from the DVD-R, DVD-R DL, +R or +R DL, there is no increase in disc space.

¾More disc space than the actual recording time is used after recording or editing the DVD-R, DVD-R DL, +R or +R DL 200 times or more.

¾While searching, the elapsed time may not display correctly.

The clock is not correct.

¾Under adverse reception conditions, etc., the automatic time correction function may not work. In this case, “Automatic” is automatically turned to “Off”. If re-setting the Auto Clock Setting does not work, set the time manually. (> 64)

Compared to the actual recorded time, the elapsed time displayed is less.

RQT9306 (Only when recording in NTSC)

Teletext and teletext closed caption are not displayed on the TV screen.

¾This unit does not support teletext and teletext closed caption.

The grey background does not appear.

¾Select “On” in “Grey Background” in the Setup menu. (> 62)

Screen size is wrong.

¾Use the television to change the aspect. If your television does not have that function, set “Progressive” in the Picture menu to “Off”. (> 54)

¾Check the settings for “TV Aspect” in the Setup menu. (> 63)

¾If you connect an HDMI cable, set “Aspect for 4:3 Video” to “16:9” in the Setup menu. (> 63)

The recorded title’s screen size is wrong.

¾Set “Rec for High Speed Copy” to “On”, and set the “Aspect for Recording” to “4:3”. (> 61)

¾16:9 aspect programmes are recorded in 4:3 aspect in the following cases.

–[-R] [-R]DL] [-RW‹V›] If you recorded or copied using “EP” or “FR (recordings 5 hours or longer)” recording mode.

–If you recorded or copied to a +R, +R DL or +RW.

–If you recorded with the “Aspect for Recording” set to “4:3” in the Setup menu.

When you want to record 16:9 programme in the same aspect, set “Rec for High Speed Copy” to “On”, and set the “Aspect for Recording” to “16:9”. (> 61)

–By setting “Aspect for Recording” to “Automatic”, there is a chance that the recording will be made using the wrong

aspect. Match the aspect settings to the broadcast when recording. (> 61)

It may be possible to adjust the display mode on the TV. Refer to your television’s operating instructions.

74

¾ The displayed recording/play time is converted from the

number of frames at 29.97 frames (equal to 0.999 seconds) to

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Contents About descriptions in these operating instructions ExampleIf you see this symbol Inside of productTable of contents Safety precautions Included accessoriesRemote control information HDD Hard disk drive handling care Unit careUnit’s display Remote controlControl reference guide Easy access to various functions Function Menu Display Main unitOther connections Below Connecting a televisionConnecting to a television with 21-pin Scart terminal Regarding Viera Link Hdavi ControlTM functionReturn When clock setting screen is displayedPress 3, 4 to select the TV aspect and press OK Recording format HDD and disc informationHDD and discs you can use for recording and play DVD Video Recording format HDD RAMDiscs that cannot be played USB memory informationPlay-only discs Structure of WMA/MP3 folders Regarding DivX files, Music files and still pictures JpegStructure of folders displayed by this unit Still pictures JPEG§2Inserting, removing the USB memory Media handling Disc/USB memoryInserting discs Disc careDigital channel information Watching analogue and digital broadcastsSelect the channel Press Status to show the information screenPlaying recorded video contents/Playing play-only discs To specify a time to stop recording- One Touch Recording Recording television programmesPress ¥ REC To start recording Press ¥ REC on the main unit to select the recording timePress Guide Timer recordingTo cancel a timer recording on the TV Guide Screen Press OKDeleting during play Using the Delete Navigator to deleteDeleting titles Press Delete ¢ Press 2, 1 to select Delete and press OKSpeed mode from When recording aWhen you want to When recordingAdvanced recording When the format confirmation screen is displayedWhen removing a recorded disc Recording modes and approximate recording timesPlaying while you are recording Flexible RecordingPress 3, 4, 2, 1 to select Start and press OK Press 1 Play during recordingStart play on the other equipment Copying from a video cassette recorderManual recording Press ¥ RECUsing G-CODEsystem to make timer Advanced timer recordingManually programming timer RecordingsRelief Recording To cancel recording when recording has already begunTo release the unit from recording standby Auto Renewal RecordingTo change a programme To exit the timer recording listCheck, change or delete a programme To delete a programmeOperations in the TV Guide system Press 3, 4, 2, 1 to select the programme and press OKTo return to the previous screen§ Press Direct NavigatorPress Set During play or while stoppedChanging audio during play Advanced playbackOperation during play Press AudioTo sort the titles for easy searching Switching the Direct Navigator appearancePress 3, 4, 2, 1 to select the title and press OK To play grouped titles HDDShowing the menu screen Playing DivX video contentsPlaying DivX, Music files and still pictures Jpeg Show DivX Menu screenPress 3, 4 to select the track and press OK Playing Music filesShow MP3&WMA Menu screen Press 3, 4, 2, 1 to select a group and press OKPress 3, 4, 2, 1 to select the album and press OK Playing still picturesShow Album View screen Press 3, 4, 2, 1 to select the still picture and press OKUseful functions during still picture play To play music recorded on HDD Playing musicTo play music CD Useful functions during music playWatching-Pause Live TV Convenient functionsFunction Menu Display To pause the TV programme you are Linked operations with the TV Viera Link Hdavi ControlTM Power on linkPower off link Download from the TV§1Using the Option menu window to operate this unit§1 Easy control only with Viera remote controlUsing the Function Menu Display to operate this unit§1 Pause live TV programme§2Press 3, 4, 2, 1 to select the chapter Editing titles/chapters and playing chaptersPress 3, 4, 2, 1 to select the title If you select Chapter ViewChapter operations Title operationsDivide Title Combine ChaptersPress 2, 1 to select the source title Creating, editing and playing playlistsCreating playlists PressOperation and press OK Editing and playing playlists/chaptersPress OPTION, then 3, 4 to select Playlist operationsAlbum still picture and picture operation Editing still pictures and musicEditing still pictures Jpeg Select the album to be edited and press OptionAlbum and track operation Deleting still pictures and music using Delete NavigatorEditing music Show Enter Name screen etc Entering textPress 3, 4, 2, 1 to select a character and press OK HDD DVD DVD HDD Copying titles or playlistsApproximate copying times Max. speed HDDPress 2, 1 to select Start and press OK Copy Video HDD to DVDPress 3, 4 to select the title you want to copy and press Copying using the copying list- Advanced Copy Copy Navigator/Copying list icons and functions Set Copy TimeTo edit the copying list To stop copying When the top menu is displayedCopying SD Video from a video equipment SD VideoCopying using the copying list Copying still picturesCopying still pictures on the USB memory Perform steps 4 8 on CopyingCopying music from a CD Copying music to HDDAbout the Gracenote Database Press 3, 4 to select Start To update the Gracenote DatabasePreparing the update data Updating the database on this unitPress Display Using on-screen menus/Status messageUsing on-screen menus Sound menu-Change the DVB multi audio and sound effect Status messagesPress Status Other menu-Change the display positionHDD and disc management Common proceduresSetting the protection Providing a name for a discDeleting all the contents-Format Deleting all titles and playlists-Delete all titlesRQT9306 4 Press OK Selecting the background style-Top MenuEnabling discs to be played on other equipment-Finalise Creating Top Menu-Create Top MenuPress 3, 4 to select the tab Changing the unit’s settingsTuning Signal Condition Changing the unit’s settingsSettings for Analogue Channels Manual TuningDisc PictureSound DisplayConnection Others Test by turning on the television and changing channels Other SettingsTelevision operation Child LockConnecting a television with S Video terminals Connecting a television with Component Video terminalsConnecting with an Hdmi compatible television and receiver Connecting an amplifier with a digital input terminalConnecting a stereo amplifier Amplifier’s rear panelOther connections Connecting a television and VCRAdditional connections Included Connect only after all other To the aerial Aerial cable SplitterDigital television’s rear panel Connections are completeDisc Frequently asked questionsSet up Recording TV Channels TV Guide Music Messages On the television On the unit’s display TV screen and video Troubleshooting guidePower DisplaysSound OperationRecording, timer recording and copying Play EditStill pictures Viera Link To reset this unitDigital broadcast OtherSpecifications Glossary WMA GlossaryRGB USE of this Product Implies Acceptance of the Terms below3DQDVRQLF DUUDQW\ Index
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