Sony EBS-SP35 manual Troubleshooting, Display Show Blank Screen and No Input

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TROUBLESHOOTING / FAQ

Troubleshooting

Display Show Blank Screen and “No Input”

The EBS-SP35 is designed to only work with specific Sony displays. To activate the video, the EBS-SP35 must communicate with the display via the Communication Cable.

Possible Remedies:

-Check the power to the EBS-SP35. Make sure that the green LED light is visible from the top of the box.

-Check that the Communication cable is connected properly between the EBS-SP35 and the Sony Display

o The RJ12 (phone jack style) connector must be connected to the CONTROL – DISPLAY input on the SP35

o The 9-Pin Serial connector must be connected to the REMOTE connection.

ƒ(Note: on the Sony Plasma monitors, an Null Modem adapter may be necessary to provide communication over the RS232 connector)

oThe 1/8-inch mini-jack must be plugged into the Control-S OUT port

-Make sure you are using the EBS-SP35 with one of the following Sony displays:

L:CD Models

 

 

- FWD-32LX2

- FWD-32LX1/R

- KLH-W26 **

- FWD-40LX2

- FWD-40LX1

- KLH-W32 **

Plasma Models

-FWD-50PX2

-FWD-42PX2

-FWD-42PV1

**- The KLH-W26 / KLH-W32 models can support the EBS-SP35, yet they require a BKM-FW20 option card which is standard on the LX2 models. The KLH models are designed to use the ICS- SP30 card version of the HD Tuner.

The Display and/or EBS-SP35 Do Not Respond to Remote

Possible Remedies

-Check that both the display and EBS-SP35 have power attached

-Check that the Communication Cable is correctly attached.

oThe 1/8-inch mini-jack connector must be plugged into the Control-S OUT

connection on the display.

oBe sure that this plug is NOT plugged into the Control-S IN

My Display Does Not Respond to The Remote or Button on the Display Possible Remedies

-It is possible that the Communication Cable became disconnected during operation and the display must be reset

-Review the Section “Controlling the Sony Display” on Page 18 for further details.

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Copyright 2006 – Enseo, Inc.

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Contents S e o , I n c Sony EBS-SP35User Menu Hardware / SetupMenus / Configuration General Operations Set Up MenuSetting Up the EBS-SP35 / Making Connections Hardware SetupFWD-32LX2 / FWD-40LX2 Connections Hdmi Models Supported Remote Controls Initial Power OnMenus / Configuration Stand Alone vs. Lodging ModeSet Up Menu Clear Channel List Tuning ModeAuto Channel Install Edit Channel ListAnalog Type Selection ChannelInclude in List TypeLabel Digital Type SelectionBrowse Digital Channels Digital ChannelPicture Format Switch-On OptionsVolume PowerShow Channel Guide Show Volume IndicatorChannel Banner Contents Use 3-Digit EntrySource Menu Item Minimum VolumeMaximum Volume ESP Energy Savings ProtectionCaptioning Options Restore User SettingDigital Captioning Mode Analog Captioning ModeChip Options Reset Access CodeDefault Limits Enable V-ChipSelect TV Ratings Change Access CodeSelect Movie Ratings Restore Factory Settings Update ChannelAllow Update Searching Start Firmware UpdateUser Menu Sleep TimerSource Secondary Audio Programming SAPChip Options Controlling the Sony Display Lodging ModeGeneral Operation Stand AloneDisplay Show Blank Screen and No Input TroubleshootingDisplay and/or EBS-SP35 Do Not Respond to Remote Which hospitality systems is the EBS-SP35 Compatible With? What is the warranty on the EBS-SP35Product Specification EBS-SP35 SpecificationsFCC Statement