Troubleshooting

PROBLEMS	CHECK
There is no power	• See if the power cord became unplugged.
	• Check for a blown fuse or circuit breaker or a power outage.

There is no picture	• The antenna could be disconnected.
or sound	• The input mode could be set improperly. See page 53.
	• The tuner (Auto Tuner Setup) could be set improperly. See page 30.
	• The TV station may be having difficulties. Check to see if other stations are working.

Remote control is not	• Check to see that the batteries are still working and properly installed.
operating properly or	• Make sure the remote has a clear sight path to the TV.
at all	• Check that the TV/CATV switch is in the proper position.
	• You may be too far from the TV. You must be within 23 feet (7 meters).

You cannot select a	• Make sure the channels have been programmed. See "Channel Summary", page 30.
certain channel	• Check to see if the channel is locked. See "Channel Summary - Lock" page 31.

The power turns off	• Make sure the set did not become unplugged.
by itself	• Perhaps the On/Off Timer is set. See page 50.
	• Check to see if the Sleep Timer was set. See page 55.

The clock is wrong	• The power was interrupted and the clock was not reset. See page 49.

The color quality	• Tint and Color may be improperly adjusted. See page 45.
is poor	• The Video Status mode may be turned to the wrong setting. See page 55.

There are lines	• There could be interference from another electrical appliance, such as a computer,
across the picture	another TV or VCR. Move any such appliances further away from the TV.

The picture is spotted	• There could be interference from a high-wattage appliance, like a hairdryer or vacuum,
	operating nearby. Move the antenna away from the appliance or change to a coaxial
	cable connection which is less prone to interference.

There are double	• A building or passing airplane can reflect the original signal and produce a second,
pictures (ghosts)	slightly delayed one. Adjust your antenna position.

Picture is snowy	• Your antenna may be damaged, disconnected or turned. Check the antenna
(image noise)	connection. If the antenna is damaged, replace it.

Screen is 40% black	• The Closed Caption Text mode is on. Turn it off in the Closed Caption Menu, page 39.

Stereo or bilingual	• Make sure the MTS settings are correct. See "MTS" on page 48.
programs can't be
heard

There is no sound	• The Center CH Input may be turned on. See page 44.
from the TV's
speaker

Static electricity	• It is normal to feel static electricity if you brush or touch the screen.

You hear occasional	• It is normal for the TV to make crackling sounds when first turned on or off. Unless
crackling sounds	the sound or picture become abnormal, this is fine.

Troubleshooting

PROBLEMS