Troubleshooting
If a problem occurs when you are using the TV, check the below troubleshooting guide before calling for repair.
• No picture, | • Deactivate the BLUE BACK function if it is turned on. |
no sound |
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• Snowy picture | • Check the aerial cable and its connection with the TV. |
• Stripes appear on the | • Interference occurs caused by other devices such |
picture | as an amplifier, personal computer, or a hair drier. |
| Move such devices away from your TV. |
• | • Interference occurs caused by signal reflecting |
(ghosting) occur | from mountains or building. Try to adjust the aerial’s |
| direction or use a better directionality antenna. |
• Poor picture | • Choose the appropriate color system. Refer to |
| “COLOR SYSTEM” on page 9. |
| • Adjust the COLOR or BRIGHT setting. Refer to |
| “PICTURE SETTING” on page 10. |
• White and bright still | • Inevitable phenomenon due to the nature of the |
image look as if it were | picture tube. This is not a malfunction. |
colored |
|
• Top of the image from | • This is due to the condition of the video signal |
software products or | whereby the image was not recorded properly. This |
video tape is distorted | is not a malfunction. |
• Poor sound | • Adjust the sound frequency properly. Refer to |
| “EQUALIZER” on page 13. |
• Stereo or SAP sound | • TV channel reception is poor. Change the stereo/ |
is unclear | SAP mode to mono sound (see page 13). |
• Cannot operate the | • The batteries may be exhausted. Replace with new |
remote control | batteries (see page 7). |
| • Ensure that you are operating the remote less than |
| seven meters from the front of your TV. |
• Cannot operate the | • Press TV/VIDEO button to return to TV mode and |
menus | try operating the menus. |
• Cannot operate the | • Deactivate the CHILD LOCK function if it is turned |
front control buttons | on (see page 15). |
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• Color patches appear | • This may due to the magnetized device such as a |
at the corner of the | speaker near to your TV. Keep the device apart from |
screen | your TV. Alternately, you can also use the magnetic- |
| shielded speaker. |
• Picture is tilted | • This may due to the earth magnetism. Refer to |
| “PICTURE TILT” on page 11 to correct the tilt. |
• Image takes a short | • Image required time to stabilize before display. This |
period to be displayed | is not a malfunction. |
• TV may emitted | • This is due to a sudden change in temperature and it is |
crackling sound | not a malfunction. If the crackling sound is too frequent, |
| request your service technician for inspection. |
• Feel a slight electric | • This is due to the static electricity of the picture tube |
shock when touching | and it will not harm the human body. This is not a |
the TV screen | malfunction. |
• After you connect the | • Please check that the AUTO SIGNAL DETECT |
signal to | function is on or off. |
playback VCR or DVD | • Press button (VCR or DVD Player) to turn the |
Player, the Auto Detect | machine off and turn it on again; do not turn the |
does not work. | machine off and on suddenly. |
•Inspect the video cable connection on
•When you are watching • Inspect the video cable connection on
another channel that | they are connected properly. |
is not | • In a certain VCR or DVD Player, the function might |
SIGNAL DETECT | operate by the discontinuity of the signal. |
works while VCR or |
|
DVD Player was on. |
|
• While you are | • In a certain VCR or DVD Player, the function might |
watching TV on the | operate by the discontinuity of the signal. |
other channels, AUTO |
|
SIGNAL DETECT |
|
works when you press |
|
1, 7, 3, ¡ or 8 |
|
on the front panel of |
|
VCR or DVD Player. |
|
• After TV was on, | • Video signal from VCR or DVD Player cause the |
AUTO SIGNAL | function runs properly to indicate that there are video |
DETECT works. | signal on |
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