JVC 0405TKH-CR-MU manual Troubleshooting, „ If you cannot turn on the TV, „ No picture or no sound

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Troubleshooting

Digital terrestrial broadcasting (DVB-T) service area

Although this TV can receive both Digital terrestrial broadcasting (DVB-T) and Analogue terrestrial broadcasting, depending on the area in which you live, you may not be able to receive Digital terrestrial broadcasting (DVB-T).

For details of the Digital terrestrial broadcasting (DVB-T) service area, refer to the FREEVIEW website etc.

If a problem arises while you are using the TV, please read this troubleshooting guide carefully before you ask to have the TV repaired. You may be able to fix it easily by yourself. For example, if the mains plug is disconnected from the mains outlet, or the TV aerial has problems, you may think there is a problem with the TV itself.

Important:

This troubleshooting guide only covers problems whose causes are not easy to decide. If you have a question when you are operating a function, read the page(s) for that function carefully, not this troubleshooting guide.

If you follow the advice in this troubleshooting guide without any success, unplug the mains plug and ask for your TV to be repaired. Do not attempt to repair the TV by yourself or to remove the rear cover of the TV.

„ If you cannot turn on the TV

„ Poor picture

Is the AC plug connected to the AC outlet?

Is the Power lamp lit? If not, press the Main power button.

Make sure you set the VCR/TV/DVD switch to the TV position. You cannot turn the TV on when the VCR/TV/DVD switch is set to the VCR or DVD position.

„If you cannot turn off the TV

Make sure you set the VCR/TV/DVD switch to the TV position. You cannot turn the TV off when the VCR/TV/DVD switch is set to the VCR or DVD position.

„No picture or no sound

Have you chosen a TV channel with very poor reception? If so, the BLUE BACK function will be activated: the entire screen becomes blue, and the sound is muted. If you still want to view the TV channel, follow the description “BLUE BACK” on page 45 to change the BLUE BACK function setting to OFF.

If the Digital terrestrial broadcasting (DVB-T) picture is unnatural, press the Main power button on the TV and turn off the main power. Try to press the Main power button again to turn on the main power. The picture may appear natural again.

If noise (snow) totally blocks out the picture, there may be a problem with the aerial or aerial cable. Check the following to try to solve the problem:

Have the TV and aerial been connected properly?

Has the aerial cable been damaged?

Is the aerial pointing in the right direction?

Is the aerial itself faulty?

If the TV or aerial suffers interference from other equipment, stripes or noise may appear in the picture. Move any equipment such as an amplifier, personal computer, or a hair drier, that can cause interference away from your TV. Or try moving the TV. If the aerial suffers interference from a radio tower or high- voltage wire, please contact your local dealer.

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Contents AV-32EX5BK AV-28EX5BK „ Warning How to replace the fuse„ If in doubt consult a competent electrician „ Guidelines for safe operationHow to move the TV Do not block the TV’s ventilation openings or holes Digital terrestrial broadcasting DVB-T service areaContents Connecting the aerial Setting up your TVPutting the batteries into the remote control Connecting the power cord toAC outlet Viewing Card should be inserted straight into the slotPress the Main power button on Initial settingsPower lamp lights green and the JVC logo is displayed Press the a buttonPress the Hbutton To cancel the Auto Program function Press the TV/DTV buttonAfter the Auto Program has finished, the Edit menu appears Press the a button to display the T-V Link menuLink functions „ Downloading the data to VCR„ Pre-set download „ TV Auto Power On/VCR Image View „ Direct RecDo not turn the TV off in the following cases Turn the Main power on Turn the TV on from standby modeBasic operations TV Press the r Volume button once Adjust the volumeVolume level indicator appears Choose a TV channelSubtitle button Basic operations Remote controlBroadcasting is switched every time the button is pressed Turn the TV on or off from standby modeChoose a TV channel and watch images from external devices Press the # standby button to turn the TV on or offZoom function AutoRegular „ Adjusting the visible area of the picture „ Choose the Zoom modePanoramic Zoom SubtitleYou can enjoy sounds with a wider ambience 3D Cinema Sound functionUsing the Electronic Programme Guide EPG Operation while watching DTVInformation function „ Using the Rec Timer „ Using the Set ReminderCancelling the Genre function „ Using the Genre functionDisplaying the Subtitles Press the green buttonPress the g button Digital Teletext functionDigital teletext information appears Operate it with the colour buttons, 7 buttons and a buttonRec Timer Operation with the DTV menuDisplaying the DTV menu When recording on a T-V Link compatible VCR Choose Timers and press the a buttonWhen recording on a T-V Link incompatible VCR EndAborting timer recording While the timer is in operation„ Favourite Mode Configuration„ Audio Language „ Subtitle languageSetting window appears „ Receiver UpgradeDisable „ Enter PIN code„ Choosing a channel Edit PR List„ Deleting a channel Choose Edit PR List and press the a button„ Locking a channel „ Editing a channel nameEdit window appears Enter PIN code input window appears„ Setting the favourite channels InstallationChoose Installation and press the a button Manual SearchCommon Interface First Time InstallationPR List Operation while watching analogue TVChannel number display Time displayBasic operation Analogue teletext functionHold Using the List ModeSub-page RevealCancel SizeIndex Setting the TV Picture Mode Picture SettingPicture Adjustment Colour TempPicture Features Digital VNRDigiPure Pro Movie Theatre Colour SystemPAL NtscAuto Aspect Picture TiltChoose 43 Auto Aspect then press the a button Sound Adjustment Sound SettingStereo / I Hyper Sound3D Cinema Sound SurroundBass Boost EXT Setting S-VIDEO inputID List To erase a name assigned to the EXT terminal DubbingPress the 5 buttons to choose the arrow from the menu DTVSleep Timer FeaturesBlue Back Child Lock„ To view a locked TV channel To reset the Child Lock functionPress the 6 buttons to choose a TV channel Press the Number buttons to enter the ID numberDecoder EXT-2 Auto Program InstallChoose Auto PROGRAM. Then press the a button Press the TV/DTV button to exit the T-V Link menuMove EDIT/MANUALInsert Delete„ ID Press the 3 button to start the Move functionPress the red button to start the ID function To cancel the Manual function To cancel the Insert functionPress the Number buttons to enter the remaining CH number Press the yellow button to delete the TV channelAttenuator Press the green or red button to search for a TV channelNormal Edit menu is resumed Connecting the external devices Before connecting anythingAdditional preparation „ Connecting headphones „ Equipment which can output the S-VIDEO signal Y/C signal„ Video or sound signal output from the EXT-2 terminal „ Connection when recording toSet the VCR/TV/DVD Switch to the VCR or DVD position „ Connecting Speakers/AmplifierOperating a JVC brand VCR or DVD player VCRCH numbers „ If you cannot turn on the TV Troubleshooting„ If you cannot turn off the TV „ No picture or no sound„ If the TV does not respond to the remote control „ Other issues„ Poor sound Troubleshooting We may change the design and specifications without notice SpecificationsPage Page