TROUBLESHOOTING
5Troubleshooting Guide
If the unit does not perform properly when operated as instructed in this owner’s manual, check the following chart once before calling for service.
Symptom | Remedy |
No power | • Be sure the power cord is plugged in. |
| • If a power failure occurs, unplug the power cord for 30 minutes to allow the unit to |
| reset itself. |
No picture or sound | • Check if the power is on. |
| • Check the outlet connection. |
| • Check the antenna or cable connection to the main unit. |
| • When the outside antenna is used, check the wire condition and connection. |
| • View other TV channels. The problem might be limited to the broadcasting station. |
| • Turn off the power and wait for about 1 minute, then turn it on again. |
No color | • Check the antenna or cable connection to the main unit. |
| • When the outside antenna is used, check the wire condition and connection. |
| • View other TV channels. The problem might be limited to the broadcasting station. |
| • Adjust the “COLOR” in the main menu. |
Sound OK, picture poor | • Check the antenna or cable connection to the main unit. |
| • When the outside antenna is used, check the wire condition and connection. |
| • Electrical interference from nearby appliances may affect picture quality. |
| • Adjust “CONTRAST” and “BRIGHT” in the main menu. |
| • View other TV channels. The problem might be limited to the broadcasting station. |
Picture distorted | • When the outside antenna is used, check the wire condition and connection. |
| • View other TV channels. The problem might be limited to the broadcasting station. |
Weak picture | • Check the antenna or cable connection to the main unit. |
| • When the outside antenna is used, check the wire condition and connection. |
| • Adjust “CONTRAST” and “BRIGHT” in the main menu. |
| • View other TV channels. The problem might be limited to the broadcasting station. |
Lines or streaks in picture | • When the outside antenna is used, check the wire condition and connection. |
| • Electrical interference from nearby appliances may affect picture quality. |
| • View other TV channels. The problem might be limited to the broadcasting station. |
Picture blurred | • When the outside antenna is used, check the wire condition and connection. |
| • View other TV channels. The problem might be limited to the broadcasting station. |
Ghosts in picture | • Check the antenna or cable connection to the main unit. |
| • When the outside antenna is used, check the wire condition and connection. |
| • Electrical interference from nearby appliances may affect picture quality. |
| • View other TV channels. The problem might be limited to the broadcasting station. |
Bars on TV screen | • When the outside antenna is used, check the wire condition and connection. |
| • Electrical interference from nearby appliances may affect picture quality. |
Picture rolls vertically | • When the outside antenna is used, check the wire condition and connection. |
| • Electrical interference from nearby appliances may affect picture quality. |
| • View other TV channels. The problem might be limited to the broadcasting station. |
Different color marks on | • Move the unit away from nearby electric appliances. Turn off the power and wait |
TV screen | 30 minutes before turning it back on. |
| • View other TV channels. The problem might be limited to the broadcasting station. |
Poor reception on some | • Check the antenna or cable connection to the main unit. |
channels | • When the outside antenna is used, check the wire condition and connection. |
| • Electrical interference from nearby appliances may affect picture quality. |
| • View other TV channels. The problem might be limited to the broadcasting station. |
Picture OK, sound poor | • View other TV channels. The problem might be limited to the broadcasting station. |
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No reception of digital signals | • Make sure auto channel scan has been completed. (Refer to “Auto Channel Scan” |
| on page 11.) |
| Auto channel scan must be completed when you set up the unit for the first time |
| or move it to a location where previously unavailable channels are broadcast. |
| • The selected channel may not be broadcasting. |
| • When auto channel scan is interrupted and not completed, some channels will not |
| be received. Make sure to complete. (Refer to “Auto Channel Scan” on page 11.) |
INTRODUCTION CONNECTION INITIAL SETTING WATCHING TV OPTIONAL SETTING TROUBLESHOOTING INFORMATION
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