Instruction Manual
TROUBLESHOOTING GUIDE
Check the following guide for a possible correction to a problem before contacting customer service.
Symptoms | Correction | |
No power | ·Verify the power cable to plug into an outlet with power. | |
| ·Verify the connection from the DVD/VCR video output to the TV video input is secure. | |
No picture | Then switch TV to the appropriate Video mode. | |
| ·Verify an antenna cable is securely connected to the RF in jack. | |
|
| |
| ·Connect the audio cables into the terminals securely. | |
| ·Verify the connection from the DVD/VCR audio output to the TV audio input. Then | |
No sound | switch to the appropriate mode on the receiver. Refer to your audio amplifier owner's | |
manual. | ||
| ||
| ·Verify the volume is at an appropriate level and the mute feature is not on. | |
| ·Make sure MTS feature is properly set. | |
|
| |
| ·Verify the TV is set to Antenna mode. | |
| ·Make sure the antenna is securely connected to the RF in jack. | |
No TV signal | ·Unplug the TV from the wall for 30 seconds, then plug in and try again. | |
| ·Unplug the antenna connection from the back of the TV, unplug the TV from the wall, | |
| wait 30 seconds, then try again. | |
|
| |
Stripe or purple interfe- |
| |
rence appears in the | ·Verify the speakers around the TV set are shielded. | |
screen. |
| |
|
| |
Picture becomes | ·Verify the antenna lead wire is in working condition. | |
snowy. | ·Verify the antenna is connected securely to the RF in jack. | |
|
| |
| ·Move the antenna around to minimize | |
Picture with | ·The video frequency radiated from TV station can be reflected by tall buildings, high | |
| tower, etc. | |
|
| |
| ·Make sure the Air/Cable setting is correct. | |
TV channel not received | ·Channel may be locked with the block channel feature, such as Parental Control. | |
| ·Check Add/Erase feature, as channel may have been erased during set up. | |
|
| |
Black box appears on | ·Verify Closed Caption feature is off. | |
screen. | ||
| ||
|
| |
Remote control | ·Batteries may be weak. Replace batteries. | |
doesn't operate. | ·Make sure nothing is located between the remote and the remote sensor. | |
|
| |
No stereo or foreign | ·Verify MTS feature is properly set. | |
language received. | ||
| ||
|
|
12