New Transducers 42PF9830/10 instruction manual Troubleshooting, Problem, Solution

Page 62

Troubleshooting

Problem

Possible cause

Solution

The Installation CD will not

• Autorun is disabled on your PC.

Double-click ‘My Computer’, then

start.

 

the CDROM drive icon and finally

 

 

‘Philips.pdf’ to start the CD.

 

 

 

The software will not install.

• Wrong operating system.

Go to www.philips.com/support

 

 

to see which operating systems

 

 

are supported.

 

 

 

My PC is not detected in the

• PC is switched off.

• Switch on your PC.

Browse menu.

• The Philips Media Manager

• Start the Philips Media Manager

 

software is not running.

software.

 

 

• Connect the wireless network

(Media servers is displayed)

• No wireless network adapter

adapter to your PC.

 

connected.

• Make sure your home network

 

• Network host (PC) or wireless

is operational before you try to

 

station base is switched off.

connect a networked computer

 

 

with your TV.

 

 

• Add your TV’s MAC address to

 

• Your wireless access point/

the list of devices that may

 

router employs MAC filtering

connect to your wireless access

 

and prevents the TV from

point/ router. See the user

 

connecting to your network.

manual that came with your

 

 

wireless access point/router for

 

 

instruction on how to do this.

 

• Your TV is not connected

• Select Media servers and press

 

properly to the network.

the OK key. Follow the

 

 

instructions on screen.

 

 

 

I can’t see the files on my PC.

• No files were added in the

• Check that files have been

 

Philips Media Manager.

added using the Philips Media

 

• Media format not supported

Manager.

 

• Go to www.philips.com/support

 

 

to check for the latest

 

 

information on supported

 

 

formats.

 

 

 

No wireless connection or

• Wireless signal range, speed, and

Switch off wireless devices that

intermittent drop-out of the

strength can be affected by

interfere with your wireless

wireless connection.

interference from neighbouring

network connection.

 

wireless networks and devices.

Place the wireless access point

 

Electro-magnetic devices such as

as high and centrally as possible

 

televisions, radios, micro-wave

to improve signal strength.

 

ovens, and cordless telephones,

Always try to reduce the

 

especially those with frequencies

number of wireless connections.

 

in the 2.4 GHz range, may also

You wiill in most cases not be

 

interfere with wireless

able to stream video if both PC

 

transmission.

and TV are connected wireless

 

 

to the network.

 

 

Keep access point and Ehternet

 

 

bridge away from large metal

 

 

objects.

 

 

 

New features as advertised on

• You are using an older software

Upgrade the TV software. See

the Internet are not available.

version that does not have

your TV user manual.Also check

 

those features.

for the latest version of the

 

 

Philips Media Manager software

 

 

(see www.philips.com/support).

20

Image 62
Contents Contents Switch the TV on Safety warningsRemote control First time installationOperation To operate the motorised swivelKeys at the top of the TV Automatic positioning to central positionUse of the remote control RC4310 Picture format Dual screen/PIPDefine the position of the PIP screen Multimedia Alphanumeric keys on the remote controlTelevision Demo How to navigate through the Settings menusTo use the menus IntroductionManual installation InstallationAutomatic installation Select the menu language and countryRename Reshuffle/Rename channelsReshuffle Preferred channelsUSB device/Memory Card upgrade Network installationSoftware upgrade Preferences Setup menuFeatures preferences Teletext Picture/sound preferencesProgramme title Factory settingsMenu preferences Set/Change codeDigital Audio SourceDecoder TV menu Picture menuColour enhancement Digital optionsDynamic contrast HueSound menu On timer Features menuSleeptimer Select subtitlesSmart colour modes Ambilight in Standby modeAmbilight menu Inserting a memory card / USB device Viewing content from a Memory card / USB deviceMultimedia Browser Removing the memory card / USB deviceMultimedia Browser menu Teletext Equipment to connect to the side connections Teletext menuConnect Peripheral Equipment Recorder VCR-DVD+RW Decoder and RecorderRecorder and other equipment External 1/2/3Equipment with Component Video Output Connectors YPbPr DVD Player or other peripheral digital source equipmentAnalogue MultiChannel Surround receiver MultiChannel Surround receiverDigital MultiChannel Surround receiver Hdmi Equipment to connect to a DVI connector Personal computer to the home network connectorRecord a TV programme with your recorder without EasyLink Record with your recorderTo select connected equipment Record a TV programme with your recorder with EasyLinkAudio- and video equipment keys Normal modeExpert mode Direct selection of a connected peripheral equipmentTo cancel the selected mode Setting the remote control to work peripheral equipmentCode setup Digital Video Disc DVD Satellite ReceiverLearnable remote control DVD/RPage Tips Check if the source complies with a supported codePreparing a portable memory for software upgrade Verifying the version of the TV softwareAutomatic software upgrade procedure Manual software upgrade procedureGeneral Format Annex 2 Philips TV Slideshow Format with background musicGeneral Rules Tag Name Use Description Supported XML-tagsExamples Digital Camera Issues Digital Content IssuesPortable Memory Issues USB Memory Device IssuesPage What do you need to enjoy Connected Planet ? ContentsWhat is Connected Planet ? ‘ Change the PMM server name Installing the Philips Media Manager PMMSelect your PMM menu language Adding files in the Philips Media Manager PMM Identifying your PC configuration Before connecting your TVConnecting and configuring your TV Connecting your TVViewing multimedia content PhilipsMultimedia browser functional keys Annex 1 Creating a wireless network connection Configuring a wireless Ethernet bridge Preparing your networkConfiguring the wireless Ethernet bridge Testing the wireless Ethernet bridgeRe-securing your wireless network Also see Annex 2Wireless network security, pAnnex 2 Wireless network security DON’TNetwork mode Annex 3 Configuring your network settings manuallyView network settings IP configurationWindows Annex 4 Enabling DHCP/Auto IP on your computerWindows XP Windows 98/Me Apple Macintosh Computers Mac OS Click on the Network icon under Internet & NetworkSupported Extensions Annex 5 Supported file formatsOverview Network related restrictions Detailed Video codec specificationsGeneral restrictions Memory Card and USB related restrictions RemarkSolution TroubleshootingProblem Glossary PMM Philips Media Manager