Troubleshooting

If you have difficulty operating your system, run through the following checklist to see if you can solve the problem.

1.Are the keyboard switches set properly?

2.Is the equipment wired properly?

3.Are the menu options in the multiplexer(s) and server set properly?

4.Has the multiplexer been set to the correct mode using the DISPLAY/RECORD button?

5.The main monitor will display multiple screen images. The spot monitor displays full screen views only.

6.SPOT MONITOR must be selected to operate presets, patterns, and auxiliaries.

7.Tape playback can be done only on the main monitor while in the VCR mode.

8.Moveable cameras must be Coaxitron® compatible and the proper Coaxitron® format selected in the Camera menu of the multiplexer. If the proper format is not selected, the camera will either not move or have sluggish control.

9.Moveable cameras can be operated with the joystick only if the spot monitor is pro- grammed to track the main monitor or SPOT MONITOR is chosen. The camera will move on the main monitor if the same camera is being shown on both the main and spot monitors.

10.The position of switch 7 on the keyboard determines how you call cameras.

If the switch is ON, all cameras are addressed consecutively. Do not count just the cameras installed. Count 16 camera inputs per multiplexer, even if a multiplexer has only 9 inputs. The first input of multiplexer 1 is always camera 1, the first input of multi- plexer 2 is always camera 17, the second input of multiplexer 3 is always camera 34.

If the switch is OFF, cameras are addressed in groups of 9 or 16 according to the address of the multiplexer. Select a multiplexer (for example, number 3), then choose

acamera (1-9 or 1-16).

11.If you have one multiplexer, it must be the master. If you have more than one multiplexer, one of them (any one) must be the master and all the others slaves (Advanced System Setup menu of multiplexer).

12.If you have more than one multiplexer, they must have different addresses (Advanced System Setup menu of multiplexer).

13.If you have a server, the address of the multiplexer must correspond to the input it is connected to on the server. For example, if the multiplexer goes to input 4 on the server, the multiplexer must be address 4.

14.If you have a server, each keyboard must have its own address.

15.If you have a server, each keyboard controls its corresponding monitor(s). In the SINGLE mode, keyboard 1 controls monitor 1, keyboard 2 controls monitor 2, etc. In the PAIRED mode, keyboard 1 controls monitor 1 (main) and monitor 2 (spot), and keyboard 3 controls monitor 3 (main) and monitor 4 (spot). In the paired mode, keyboards 2 and 4 are not used.

16.If you have a server and cannot change between full screen and multiple screen views on the main monitor, check the MAIN MONITOR CONTROL setting in the Monitor menu of the server.

17.Adjust head tracking control on the VCR until the picture stabilizes if:

a.the picture appears jittery when multiplexer is in VCR playback mode, or

b.one camera view sequences out of order when the multiplexer is in multi-screen VCR playback mode.

32	Pelco Manual C1927M (5/99)

C1927M specifications

The Pelco C1927M is a high-performance camera known for its advanced features and exceptional image quality. Designed for various surveillance applications, this camera blends robust construction with cutting-edge technology, making it a popular choice among security professionals worldwide.

One of the standout features of the C1927M is its high-resolution imaging capability. With a resolution of 1920x1080 pixels, it delivers clear and detailed images, making it suitable for environments where identifying individuals and capturing fine details is essential. The camera is equipped with a powerful image sensor that excels in both well-lit and low-light conditions, providing adaptability across different lighting scenarios.

The C1927M also incorporates advanced WDR (Wide Dynamic Range) technology, which helps to capture images in challenging lighting conditions. This feature is particularly beneficial in situations where bright light and shadows coexist, ensuring that both the dark and bright areas of a scene are well-defined. This capability allows for better video clarity during high-contrast scenarios, such as entrances or windows illuminated by sunlight.

In terms of connectivity, the Pelco C1927M supports various interfaces, including IP connectivity for seamless integration into existing network systems. This flexibility makes it compatible with various Video Management Systems (VMS), allowing for centralized monitoring and management of multiple cameras. The camera is designed with user-friendly features, including remote access capabilities, enabling users to view live feeds and recordings from anywhere, enhancing situational awareness and response times.

Additionally, the C1927M is built to withstand the rigors of outdoor environments. Its robust housing is rated for weather resistance, ensuring reliable operation in adverse conditions. With features such as PoE (Power over Ethernet), installation and maintenance become easier, reducing the clutter of additional power supplies and simplifying the setup process.

Another key characteristic of the Pelco C1927M is its integration of advanced analytics. These intelligent features enable enhanced motion detection, line crossing alerts, and tampering detection, improving overall security management. By leveraging these analytics, users can receive timely notifications and insights, allowing for proactive measures and incident management.

In summary, the Pelco C1927M stands out as a versatile, high-resolution surveillance camera designed to meet the demands of both commercial and industrial applications. With its advanced imaging capabilities, robust construction, and intelligent analytics, it offers a comprehensive solution for enhancing security and monitoring. Whether deployed in urban settings, retail environments, or broader public spaces, the C1927M reliably delivers high-quality video feeds while ensuring optimal performance in various operational contexts.