Pelco DX7100 manual Warranty and Return Information

Page 59

WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment. Exceptions to this warranty are as noted below:

¥Five years on Pelco manufactured cameras (CC3500/CC3600/CC3700 and MC3500/MC3600 Series); two years on all other cameras.

¥Three years on Genex¨ Series (multiplexers, server, and keyboard) and 090 Series Camclosure¨ Camera System.

¥Two years on 100/150, 200 and 300 Series Camclosure¨ Camera Systems.

¥Two years on cameras and all standard motorized or fixed focal length lenses.

¥Two years on Legacy¨, CM6700/CM6800/CM6800E/CM8500/CM9500/CM9740/CM9760 Matrix, DF5 and DF8 Series Fixed Dome products.

¥Two years on Spectra¨, Esprit¨, and PS20 Scanners, including when used in continuous motion applications.

¥Two years on Esprit and WW5700 series window wiper (excluding wiper blades).

¥Eighteen months on DX Series digital video recorders.

¥One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

¥Six months on all pan and tilts, scanners or preset lenses used in continuous motion applica- tions (that is, preset scan, tour and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. PelcoÕs liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, Sales Order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).

All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate address below.

If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico:

Service Department

Pelco

3500 Pelco Way

Clovis, CA 93612-5699

If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico:

Intermediate Consignee

Ultimate Consignee

American Overseas Air Freight

Pelco

320 Beach Road

3500 Pelco Way

Burlingame, CA 94010

Clovis, CA 93612-5699

USA

USA

REVISION HISTORY

Manual #

Date

Comments

 

C642M

11/03

Original version.

 

® Pelco, the Pelco logo, Spectra, Genex, Esprit, Camclosure, Legacy, and Coaxitron are registered trademarks of Pelco.

 

® DirectX, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

© Copyright 2003, Pelco.

® Pentium and Celeron are registered trademarks of Intel Corporation.

All rights reserved.

ATI Rage is a trademark of ATI Technologies, Inc.

RIVA TNT2 and GeForce are trademarks of the NVIDIA Corporation.

C642M (11/03)

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Contents DX7100 Series Digital Video Recorder Contents AVI Backup Warranty and Return Information List of Illustrations Getting Started Display Mode Display ModeReturn to previous screen display System Setup Menus System SetupCamera Setup Color Setup Schedule Setup C642M 11/03 Scheduling Example Check SAT in the DAY of Week section C642M 11/03 Normal Speed Menu Speed SetupTotal FPS Motion Speed Menu Sensor Speed Menu Motion Detection Setup Password Setup PAN and Tilt Setup Quit to Explorer Update ProgramImport System Configuration Export System ConfigurationPTZ Menus HOW to Operate PTZPTZ Controls Patterns PresetsHOW to Clear a Preset Tour Preset ToursHOW to Program a Preset Tour HOW to RUN a Preset Tour12 1110 9 8 7 SearchPlayback Previous Image Next Image Stop Date and Time Search Slider Search Slider SearchIndex Search Backup Window HOW to Backup Video FilesHOW to Backup Copy to the CD-RW Drive Description InstallationRemote Site Software 1112 1514 Registered Site SetupHOW to SET UP a Registered Site HOW to Connect to a Remote SiteRemote Software Operation On-Line ModeNine-camera display PTZ Control Mode Auxiliaries PatternsHow to Move to a Preset PresetsHow to Run a Preset Tour Preset ToursSearch Mode Page Date and Time Search Slider Search Configuration Update Remote UpdateSoftware Update Emergency Agent Software HOW to Open the Backup Viewer Backup Viewer SoftwareHOW to Install the Backup Viewer C642M 11/03 Operation 13 12 11109C642M 11/03 Date and Time Search Slider Search Click the Index Search button Blank Index List appears Backup Viewer Index SearchWatermark Tool Operation Watermark ToolImage Has Not Been Altered AVI Backup-MPEG Codec AVI BackupWarranty and Return Information ISO9001
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DX7100 specifications

The Pelco DX7100 is a versatile and robust digital video recorder (DVR) designed for advanced security surveillance applications. It is primarily used in commercial and industrial settings, where continuous and reliable video recording is essential for overall security management.

One of the standout features of the DX7100 is its high storage capacity. With support for multiple hard drive configurations, the unit can store a significant amount of video data, ensuring that users have access to historical footage when needed. The device can handle multiple cameras, making it suitable for medium to large-scale facilities. It typically supports up to 16 camera inputs, giving it the flexibility to monitor various areas simultaneously.

The DX7100 employs advanced compression technologies, including H.264, which enables it to provide high-quality video while minimizing storage requirements. This efficiency is crucial for users who need to keep video files for extended periods without overwhelming their storage systems. The recording resolution can be adjusted to cater to different surveillance needs, providing options from standard quality to high-definition recording.

Another key characteristic of the Pelco DX7100 is its user-friendly interface. The system includes an intuitive graphical user interface, which simplifies the navigation and operation of the device. Users can easily configure settings, manage recorded video, and arrange camera views through a centralized control panel. The robust search capabilities allow for quick retrieval of recorded footage, enhancing productivity during investigations.

Remote access is another essential feature of the DX7100. Users can access the DVR from anywhere via networks, using computers or smartphones. This remote capability is invaluable for real-time monitoring and management, providing security personnel with the flexibility to respond swiftly to incidents.

Moreover, the DX7100 integrates well with other Pelco systems and accessories, enabling users to create a comprehensive and cohesive security system. Its compatibility with various camera types and formats means users can customize their surveillance setups according to specific security requirements.

In summary, the Pelco DX7100 is a powerful DVR solution that combines high storage capacity, advanced compression technology, user-friendly operation, and remote accessibility. Its flexibility and integration capabilities make it a preferred choice for businesses looking to enhance their security infrastructure.