Sony KDL-52W42xx, KDL-32E40xx, KDL-32W40xx, KDL-32V47xx, KDL-32V45xx manual Troubleshooting, 36 GB

Page 36

Troubleshooting

Check whether the 1 (standby) indicator is flashing in red.

When it is flashing

The self-diagnosis function is activated.

1Count how many 1 (standby) indicator flashes between each two second break.

For example, the indicator flashes three times, then there is a two second break, followed by another three flashes, etc.

2Press 1 on the top edge of the TV to turn it off, disconnect the mains lead, and inform your dealer or Sony service centre of how the indicator flashes (number of flashes).

When it is not flashing

1Check the items in the tables below.

2If the problem still persists, have your TV serviced by qualified service personnel.

Picture

No picture (screen is dark) and no sound

•Check the aerial/cable connection.

•Connect the TV to the mains, and press 1 on the top edge of the TV.

•If the 1 (standby) indicator lights up in red, press "/1.

No picture or no menu information from

equipment connected to the scart connector

•Press / to display the connected equipment list, then select the desired input.

•Check the connection between the optional equipment and the TV.

Double images or ghosting (only in analogue mode)

•Check the aerial/cable connection.

•Check the aerial location and direction.

Only snow and noise appear on the screen (only in analogue mode)

•Check if the aerial is broken or bent.

•Check if the aerial has reached the end of its serviceable life (three to five years in normal use, one to two years at the seaside).

Picture or sound noise when viewing a TV channel (only in analogue mode)

•Adjust “AFT” (Automatic Fine Tuning) to obtain better picture reception (page 28).

Some tiny black points and/or bright points appear on the screen

•The picture of a display unit is composed of pixels. Tiny black points and/or bright points (pixels) on the screen do not indicate a malfunction.

No colour on programmes

• Select “Reset” (page 22).

No colour or irregular colour when viewing a

signal from the / COMPONENT IN sockets

•Check the connection of the / COMPONENT IN sockets and check if each sockets are firmly seated in their respective sockets.

Picture freezes or contains blocks on the screen

•Check signal level (page 31). If signal bar is red (no signal) or amber (low signal), check the aerial/ cable connection.

•Remove the connected USB device. It can be damaged or not supported by the TV.

Check the website below for updated information about compatible USB devices: http://support.sony-europe.com/TV/compatibility/

Sound

No sound, but good picture

•Press 2 +/– or % (Mute).

•Check if the “Speaker” is set to “TV Speaker” (page 27).

•When using HDMI input with Super Audio CD or DVD- Audio, DIGITAL AUDIO OUT (OPTICAL) may not output audio signals.

Channels

The desired channel cannot be selected

•Switch between digital and analogue mode and select the desired digital/analogue channel.

Some channels are blank

•Scrambled/Subscription only channel. Subscribe to the pay TV service.

•Channel is used only for data (no picture or sound).

•Contact the broadcaster for transmission details.

Digital channels are not displayed

•Contact a local installer to find out if digital transmissions are provided in your area.

•Upgrade to a higher gain aerial.

General

Distorted picture and/or sound

•Keep the TV away from electrical noise sources such as cars, motorcycles, hair-dryers or optical equipment.

•When installing optional equipment, leave some space between the optional equipment and the TV.

•Check the aerial/cable connection.

•Keep the aerial/cable TV cable away from other connecting cables.

The TV turns off automatically (the TV enters standby mode)

•Check if the “Sleep Timer” is activated, or confirm the “Duration” setting of “On Timer Settings” (page 25).

•If no signal is received and no operation is performed in the TV mode for 10 minutes, the TV automatically switches to standby mode.

The TV turns on automatically

• Check if the “On Timer” is activated (page 25).

Some input sources cannot be selected

•Select “AV Preset” and cancel “Skip” of the input source (page 26).

The remote does not function

• Replace the batteries.

A channel cannot be added to the Favourite list

• Up to 999 channels can be stored in the Favourite list.

HDMI equipment does not appear on “HDMI Device List”

•Check that your equipment is “Control for HDMI” compatible equipment.

Not all channels are tuned

•Check support web site for cable provide information. http://support.sony-europe.com/TV/DVBC/

You cannot select “Off” in “Control for HDMI”.

•If any “Control for HDMI” compatible audio equipment is connected to the TV, you cannot select “Off” in this menu. If you want to change the audio output to the TV speaker, select “TV Speaker” in the “Speaker” menu (page 27).

36 GB

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Contents LCD Digital Colour TV Introduction Disposal of the TV setTable of Contents Attaching the stand Open the carton box and take out the stand and the screwsConnecting an Connecting an aerial/cableConnecting an aerial/ cable/ VCR/ DVD recorder Aerial/VCR/ DVDConnecting the cables Preventing the TVFrom toppling over Set-up Tie the wood screw and the machine screw with a strong cordAuto-tuning the TV Select OK then pressPress F/f to select Antenna or Cable, then press PressTo tune the TV for Cable connection Press f to select Start, then pressSafety information Precautions 10 GBOverview of the remote 11 GBOverview of the TV buttons and indicators 12 GBPress 1 on the TV to switch on the TV Watching TV13 GB Additional operationsTo access Digital Text To access Analogue TextUsing the Options menu 14 GB15 GB Digital mode, press GuideGuide 16 GB Digital mode, pressReturn Connecting optional equipment 17 GB18 GB For an auto-tuned VCR/ DVD recorderFor other connected equipment Analog19 GB To view two pictures simultaneously PAP Picture and PictureTo view two pictures simultaneously PIP Picture in Picture Press or ReturnButtons for using optional equipment 20 GBTheatre Overview of the TV Home Menu XMB 21 GBPress G/g to select the category Settings 22 GBPicture 23 GB SoundFeatures 24 GBTimer Settings 25 GBSet-up Auto Start-upScreen Settings PC Settings26 GB AV Set-upAll Reset 27 GBHdmi Set-up Product Information28 GB Analogue Set-upDigital Tuning 29 GBDigital Set-up LNA30 GB 31 GB Technical Set- up32 GB Picture FrameUSB Photo Viewer Press Options to display the following optionsSpecifications 33 GBOptional Accessories 34 GBAudio Output 35 GB VesaTroubleshooting 36 GB

KDL-32E40xx, KDL-32V45xx, KDL-46W42xx, KDL-40W40xx, KDL-26E40xx specifications

The Sony KDL-32V47xx, KDL-46W40xx, KDL-32W40xx, KDL-40E40xx, and KDL-52W40xx are part of Sony's diverse line of BRAVIA LCD televisions, celebrated for delivering impressive picture quality and a host of features that cater to both casual viewers and avid cinephiles alike.

Beginning with the KDL-32V47xx, this model boasts a 32-inch display that perfectly fits smaller spaces while still offering vibrant HD quality. The inclusion of Dynamic Contrast Enhancer provides improved contrast ratios, resulting in deeper blacks and brighter whites. Additionally, this model leverages Sony's Motionflow technology, which minimizes motion blur during fast-paced scenes, making it ideal for watching sports or action films.

Next up, the KDL-46W40xx expands the viewing experience with a larger 46-inch screen. This model highlights BRAVIA Engine technology, which enhances detail and color accuracy for a more lifelike picture. The W40xx series also features a high contrast ratio and wide viewing angles, ensuring that everyone in the room enjoys an immersive viewing experience, whether they're seated directly in front of the screen or off to the sides.

Moving to the KDL-32W40xx, we again find a 32-inch screen that stands out with its innovative design and full HD capabilities. With a slim profile and sleek design, it's a stylish addition to any living space. The W40xx series also incorporates an impressive sound system that delivers clear audio, complementing the superior video quality for an all-around entertainment experience.

The KDL-40E40xx, with its 40-inch screen, introduces additional smart features that enhance usability. This model supports various connectivity options, including HDMI and USB ports, allowing users to connect their devices and access media effortlessly. The E40xx series is equipped with S-Force Front Surround technology that provides an immersive sound experience, enriching the overall enjoyment of movies and music.

Finally, the KDL-52W40xx stands out with its expansive 52-inch display, perfect for home theater enthusiasts. This model features advanced picture calibration options, enabling users to fine-tune their viewing experience according to their preferences. The W40xx line is well-known for its exceptional color reproduction, powered by broad color enhancement technologies, ensuring true-to-life images that captivate viewers.

In summary, the Sony KDL series, including the KDL-32V47xx, KDL-46W40xx, KDL-32W40xx, KDL-40E40xx, and KDL-52W40xx, showcases a combination of innovative technologies, exceptional sound quality, and versatile designs tailored to suit various viewing preferences and room sizes. These televisions not only enhance visual experiences but also signify Sony's commitment to quality and performance in home entertainment.
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