GoVideo DDV9475 manual Appendix B Help, Frequently Asked Questions FAQs

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Appendix B - Help

Frequently Asked Questions (FAQs)

The following are some of the most frequently asked questions about our Dual-Deck VCRs. If you don’t find the answers you need here, you can contact our Cus- tomer Service Department by phone at (480) 922-0896. Office hours are Monday-Friday, 6:00 a.m. to 7:00 p.m. and 8:00 a.m. to 4:00 p.m. MST on Saturday. You can also contact us anytime at our e-mail address: “custsvc@ sensoryscience.com.” Or refer to a listing of authorized Go-Video service centers on our Web site at “www.govideo.com.”

Why am I not getting a picture?

•Make sure the TV/VCR button on the front panel is set to VCR (the VCR icon on the front panel display should be on).

•Make sure your TV is set to the same channel (3 or 4) as the switch on the back of your VCR.

Why is the picture quality poor?

•Change the channel switch on the back of the VCR, i.e. if it’s set to 3 change it to 4. Make sure your TV is set to the same channel.

•If the picture is bad while playing a tape, try adjusting the tracking control. Press the Auto (Automatic Tracking) button or the manual Tracking / keys on the remote control.

•The video heads may be dirty; try cleaning the heads with a nonabrasive head cleaning tape.

Why can’t I record from my cable box?

Make sure the VCR is tuned to the cable box output channel (2, 3, or 4). Confirm this channel with your local cable provider.

Why can’t I Timer Record?

•Make sure the clock is set to the correct time, and the AM/PM adjustment is set correctly.

•If you have a cable box, make sure the Record Source is set to the cable box output channel (2, 3, or 4), and that the cable box is set to the channel you wish to record.

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Contents DDV9475 USER/INSTALLER Caution Table of Contents Tuner & Channel List Timer Recording Appendix B Help Important Safety Instructions SafetyObjects and Liquids Never push objects Unpack your Dual-Deck VCR Insert Remote Control BatteriesBasic Connections First Things FirstPlug In VCR Connect Antenna/Basic CableConnect Antenna to VCR Set VCR Output ChannelBasic Connection is Complete Turn On VCRTurn On TV Tune TV to Channel 3 orDDV9475 USER’S Guide Auto Setup is Complete Initial SettingsAuto Setup Run Auto SetupSelect On-Screen Language Set Language ManuallyChoose Set Clock Open Setup MenuSet Clock Manually Turn Off Auto Clock SetSet the Time Save SettingsChoose Daylight Savings Open the Setup MenuSet Daylight Savings Time Select Set Clock MenuSet Time Zone Set Time ZoneSelect Time Zone Set Clock Set Channel Set Auto Clock Set ChannelSelect Clock Set Channel 12 DDV9475 USER’S Guide Dual-Deck System Remote Control OverviewDeck Control Section TV/VCR Front Panel OverviewVideo Line Input Yellow Front Panel InputsFront Panel Display Set Panel Display Front Panel Display SettingsSelect Dual-Deck Features Set Child Lock Child LockOpen Main Menu Set Remote Eject Remote EjectSelect Event Main Menu TreePress the Menu Setup Menu TreeMenu Navigation Remote Control Forward Menu Navigation Front PanelStop/Eject & Play RewindRestore Settings Reset Factory SettingsSelect Reset Factory Settings Decide What to ResetChange View On-Screen Display OverviewBring up On-Screen Display SLP On-Screen Display ElementsSet Screen Display On-Screen Display OSD SettingsSet Tuner Band Tuner & Channel ListTuner Band Select Tuner & Channel ListStart Auto Channel Search Auto Channel SearchSelect Auto Channel Search Add the Channel Add ChannelSelect Add Channel Tune the ChannelRemove the Channel Remove ChannelSelect Remove Channel Set Show Weak Channels Show Weak ChannelsSelect Show Weak Channels Set Tuner Audio Tuner AudioSelect Tuner Audio Tuner and Channel List 36 DDV9475 USER’S Guide Insert Target Tape Copy FeaturesBasic Copying Insert Source TapeSet EZ Copy EZ CopySet Copy Mode Copy ModeSelect Copy/Record Settings Set Speed Matching Speed MatchingSet Copy Audio Insert Copy Audio InsertCopy New Audio Track Connect Audio SourcePlay Tape Playback FeaturesBasic Playback Insert TapeSlow Motion Special Playback FeaturesFreeze Frame Frame AdvanceShuttle ReviewSkip RepeatResume Auto Tracking Adjust Tracking ManuallyTracking Sequential/Loop Playback Set Playback ModeSet Auto Play/Rewind Auto Play/RewindSet Deck 2 Hi-Fi Playback Audio SettingsSet Deck 1 Hi-Fi 50 DDV9475 USER’S Guide Start Recording Recording FeaturesBasic Recording Recording Options Activate Loop Record One-Touch Recording OTRActivate OTR Add Recording TimeStart Recording Record SpeedSet Deck 2 Record Source Record SourceSet Date/Time Stamp Date/Time StampTimer Recording How to Set a Timer RecordingSet Event Length Set Event Date & TimeSet Recording Source Set Event TypeSet Recording Speed Confirm SettingsInsert a blank tape with a Record Safety Tab into Deck Timer Recording is CompleteNot Ready Timer Recording ErrorsTape Missing Tape Missing TabReview Source Tape Editing FeaturesScene Editor Mark End of Scene Select 8-Scene Edit ListSelect Scene Number Mark Beginning of SceneMake a Tape Set Target Tape to Record/ Pause Sync EditingBefore You Begin Position Target TapeStop Sync Edit Position Source TapeStart Sync Edit Pause/Resume Sync EditCut the Commercials How to Cut Commercials with Skip EditSave Your Message Select Setup Titler MessageOn-Screen Titler Compose Your MessageRecord Titler Message Recording Titler MessageOverview Search/Index FeaturesManual Index Marks Placing Index MarksAutomatic Index Marks Scan for Index Marks Index ScanOpen Search Menu Select Index Search/ScanSearch for Index Marks Index SearchEnter # of Marks to Search Select Blank Search Blank SearchOpen Search Menu Direct Time SearchSelect Return to Return to78 DDV9475 USER’S Guide Connect VCR to TV Advanced ConnectionsCable Box Hookup Connect Cable Box to VCRConnection is Complete Tune TV to the Same ChannelSet Playback Audio to Hi-Fi Set Stereo to Auxiliary ModeAudio Connections Connect VCR to StereoTV Monitor Connections Set TV to Auxiliary ModeWatch Device Connecting Other Video EquipmentTimer Record From Device Connect Device to VCR84 DDV9475 USER’S Guide Check Your Results Multi-Brand Remote SetupAppendix a Program TV CodeOperate Your TV, Cable Box, or DSS Multi-Brand Remote OperationAppendix B Help Frequently Asked Questions FAQsWhy isn’t my remote control working? Why does my on-screen display show Error? Why can’t I bring up the 8-Scene Edit List? Why is Copy Tape blinking on the front panel? Video System Technical SpecificationsWhat the Owner Must Do If Service is Required Dual-Deck VCR Limited WarrantyWho Provides the Limited Warranty What is Covered and How LongWhat are the Exceptions Other Warranty CoverageIndex Index96 DDV9475 USER’S Guide Index TV+SAP