GoVideo DDV2001 manual L P, Troubleshooting

Page 48

A P P E N D I X

C

T R O U B L E S H O O T I N G

H E L P

This Chapter provides customer support information, as well as a list of frequently

asked questions, technical specifications, and the product warranty.

The chart below will help you solve common challenges with your Dual-Deck VCR. If you don’t find the answers you need here, you can contact our Customer Service Department as follows:

Phone:

(480) 922-0896

Office hours: Monday-Friday, 6:00 a.m. to 9:00 p.m. MST

Saturday-Sunday, 8:00 a.m. to 4:00 p.m. MST

E-Mail: “customerservice@sensoryscience.com”

Web: “www.govideo.com” or “www.sensoryscience.com”

SYMPTOM

SOLUTION(S)

 

 

No picture.

• Press TV/VCR until VCR indicator lights on front

 

panel display.

 

• Set RF Output to channel 4; see page 31.

 

 

Poor picture quality.

• Set RF Output to channel 4; see page 31.

 

• Adjust tracking with AUTO or TRK +/– keys.

 

• Clean video heads with non-abrasive head cleaning

 

tape.

 

 

Remote not working.

• Remove all obstacles and point directly at VCR.

 

• Make sure batteries are fresh and properly installed.

 

• Press VCR key. Note: If you press TV key by acci-

 

dent, remote will only operate TV.

 

 

Remote won’t operate TV.

• Program the remote control for your brand of TV;

 

see page 4.

 

• Press the TV key.

 

• Remote control doesn’t operate every TV function.

 

Some TV brands only respond to limited number of

 

functions.

 

 

On-screen display shows “Error”.

• Turn power off, then turn power on again.

 

• Inspect tape slots for foreign objects.

 

 

VCR doesn’t work.

• Unplug VCR for 10 seconds, then plug it in again.

 

• If VCR still doesn’t work, unplug it for at least 15

 

minutes, then plug it in again. Note: If the clock is

 

still set, it has not been unplugged long enough.

 

• If VCR still doesn’t work, it must be serviced by an

 

authorized service center.

42

Dual-Deck VCR User’s Guide

Page 47 Page 49
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Contents V 2 0 0 L C O M E B L E O F C O N T E N T S Appendix a Advanced Connections F E T Y G H T N I N G T T I N G S T a R T E D P a C K I N GO N N E C T I O N S T O S E T U P M O T E C O N T R O L S E Brand CodesI C K U R M O T E C O N T R O LM O T E C O N T R O L C O N T O N A N E LA Y O N T P a N E L D I SS C R E E N D I S P L a Y P Y S I C C O P Y I N GE T T I N G S Press MenuA Y S I C P L a Y B a C KK S E T T I N G S PressC O R D D S E T T I N G S PressM E R R E C O R D M E R R E C O R D I N GTimer Record M E R R E C O R D I N G Error S I T M a T I C E D I T I N GN U a L E D I T I N G U D I O I N S E R T S C R E E N T I T M M E R C I a L a D V a N C E Press MenuR K I N G C O M M E R C I a L S R C I a L a D V a N C E P L a Y B a C K PressCommercial Advance A R C H I N D E X M a R K SE a R C H / S D EA L S E a R C H O P T N SPress SEARCH/INDEX VA N C E D C O N N E C T I O N S T P U T C H a N N E LO N I T O R H O O K U P H E R a / V H O O K U P Dual-Deck VCR User’s Guide S T O M S E T T I N G S N G U a G E S E T T I N G ST O C L O C K S E T T A L C L O C K S E T T I N G Press Menu to save and exit the menu systemY L I G H T S a V I N G S T E L S E T T I N G S R S E T T I N G S To operate the VCRF a C T O R Y S E T T I N G S Troubleshooting L PAppendix C Help C H N I C a L Specification S Video SystemR R a N T Y Symbols Index Dual-Deck VCR User’s Guide V 2 0 0 1 M E N U S Y S T E M Phone 1-800-SENSORY
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