Faq’S

Rosen Entertainment Systems

I HAVE NO PICTURE AND NO SOUND - WHAT’S WRONG?

The system has low- and high-voltage and temperature protection circuits. If the voltage or temperature goes beyond the limits, the system shuts off. The power wire or power harness may have been disconnected, or the fuse may have failed. Contact your Rosen authorized dealer to determine if this is the case.

Note: The system voltage range is 11-16VDC operating voltage. The system operating temperature is 0o to 60o Celsius (32O to 140O Fahrenheit). Use of the system beyond the safe operating ranges listed can cause temporary or permanent damage to the unit - such damage may not be covered by manufacturer’s warranty.

I HAVE A PICTURE, BUT NO SOUND OR DISTORTED SOUND. WHY?

Check the MUTE button. Check the volume on the radio, and make sure the radio is tuned to the right frequency - try tuning the FMM and the radio to a new frequency. Check the headphones; ensure the headphones have a direct “line of sight” to the infrared transmitter below the monitor. Replace headphone batteries, if needed. Check the DVD Setup Menu - the Audio Output setting must be set to “ANALOG” and the Speaker Downmix setting must be set to “STEREO”. If using a CD you have made yourself, make sure you did not set the recording level too high.

I HAVE GOOD SOUND, BUT A BLURRY PICTURE - WHY?

This happens if the system components are very cold. Allow the interior of the vehicle to warm up before using the system.

WHY DON’T THE PREVIOUS OR NEXT BUTTONS WORK WITH A VCD?

Some VCDs don’t support these - erratic operation can result.

WHY DO I GET NO RESPONSE WHEN I PRESS THE REMOTE BUTTONS?

Check the battery in the remote control.

THE DOME LIGHT WENT OUT - WHY?

The dome light has a 5-minute timer to prevent accidental battery drain.

I HAVE BLACK BARS ON THE TOP AND BOTTOM OF MY SCREEN WITH A WIDESCREEN DVD - HOW DO I GET RID OF THEM?

See page 20.

THE STOP/EJECT BUTTON DOESN’T EJECT THE DISC RIGHT AWAY

While a disc is playing, this button acts as a STOP button. To eject a disc while it is playing, press the STOP/EJECT button twice in quick succession. The Eject button on the remote control always ejects the disc immediately.

THE DISC WILL NOT EJECT AT ALL

Have your Rosen authorized dealer reset the system.

If this section does not address your question, please contact your Rosen authorized dealer. Also, your system has internal diagnostic capabilities that are accessible to authorized Rosen dealers. To locate a Rosen Entertainment Systems authorized dealer, please visit