Lenovo GP20N manual Troubleshooting

Page 31

You cannot read from the CD or DVD medium after successfully writing to it.

To solve the problem, do the following:

1.If you can view the CD or DVD medium in another CD or DVD player or you can see previous sessions, the directory information might be damaged on the volume, making it unreadable.

2.You might have a damaged CD-R, CD-RW, DVD-R, DVD-RAM, or DVD-RW medium. Try a new medium or another brand of CD or DVD medium.

3.If you can read from a CD-RW, DVD-RAM, or DVD-RW medium in the writing drive, but not in another Multi-Read drive, make sure that a correct CD/DVD reader program is installed in the computer.

4.Avoid writing at the slower 1X speed unless required by your computer.

5.Make sure both the USB data cable and the USB power cable are connected.

Chapter 4. Troubleshooting 17

Image 31
Contents GP20N First Edition May Statement Iv Lenovo USB Portable DVD Burner GP20N User Guide Contents Working with the Lenovo USB Portable DVD Burner Safety information Viii Lenovo USB Portable DVD Burner GP20N User Guide Service General safety guidelinesPower cords and power adapters Extension cords and related devices Batteries Heat and product ventilation Xiv Lenovo USB Portable DVD Burner GP20N User Guide Product description About the Lenovo USB Portable DVD BurnerLocating the controls Hardware and software requirements Incorporation of the buffer underrun prevention function Main featuresPower configuration Easy connectionInstalling the drive Installing and Using the Lenovo USB Portable DVD BurnerConnecting the drive Lenovo USB Portable DVD Burner GP20N User Guide Ejecting the media Loading the mediaManually ejecting the media Removing the drive Maintaining the drive Cleaning the driveCaring for the drive Before you begin Working with the Lenovo USB Portable DVD BurnerHandling and caring for the media Using the mediaUsing the CDs and DVDs media Using the DVD-RAM mediaUsing the DVD-Rs, DVD+Rs, DVD+RWs, and DVD-RWs media Using the CD-Rs and CD-RWs mediaYou cannot create a multi-session medium TroubleshootingYou cannot eject a CD or DVD medium Troubleshooting Lenovo USB Portable DVD Burner GP20N User Guide Physical specifications Appendix A. Product specificationsPower requirements Read Speeds Environmental requirementsWrite Speeds Lenovo USB Portable DVD Burner Appendix B. Electronic emission noticesIndustry Canada Class B emission compliance statement Appendix B. Electronic emission notices Avis de conformité à la directive de l’Union Européenne Unione Europea Directiva EMC Conformidad électromagnética Unión Europea Normativa EMCKorea Class B Compliance Japan Vcci Class B Compliance Turkish statement of compliance China RoHSVersion