Kodak SD-63HK owner manual Before calling service personnel, Symptom Cause Correction

Before calling service personnel

Check the following guide for the possible cause of a problem before contacting service.

Symptom	Cause	Correction	Page
No power.	The mains lead is disconnected.	Connect the mains lead securely into the	–
		wall outlet.
No picture.	The TV is not set to receive DVD signal	Select the appropriate video input mode	12
	output.	on the TV so the picture from the unit
		appears on the TV screen.
	The scart or video lead is not connected	Connect the scart or video lead securely	12,13
	securely.	into the appropriate socket.
	The operation mode is not correct.	Select the correct operating mode.	25,36
	The VIDEO OUTPUT selector is not set	Set the VIDEO OUTPUT selector to the	12
	correctly.	appropriate position.
	The INPUT SELECT is not set correctly.	Set the INPUT SELECT to the appropriate	38
		position.
No sound.	The scart or audio lead is not connected	Connect the scart or audio lead securely	12,13
	securely.	into the appropriate sockets.
	The unit is in the special playback mode.	Resume the normal playback.	26
	The operation mode is not correct.	Select the correct operating mode.	25,36
	The speaker connections are not set	Connect the speaker lead or wires correctly.	14
	correctly.
	The volume is set to minimum.	Adjust the volume level.	25
The playback picture has	The disc is dirty.	Eject the disc and clean it.	5
occasional distortion.
	It is in fast forward or fast reverse playback.	Sometimes a small amount of picture
		distortion may appear. This is not a	–
		malfunction.
The DVD video player does	No disc is inserted.	Insert a disc.	25
not start playback.
	An unplayable disc is inserted.	Insert a playable disc. (Check the disc type	6
		and colour system.)
	The disc is placed upside down.	Place the disc with the playback side	25
		down.
	The disc is not placed within the guide.	Place the disc correctly inside the guide	25
		on the disc tray.
	The disc is dirty.	Eject the disc and clean it.	5
	The parental lock function is set.	Cancel the parental lock function or	23
		change the parental lock level.
	appears on the screen.	The function is prohibited with the unit or	6
		the disc.
Playback does not follow the	It is in the mode of repeat playback,	These operations may prevent a proper	–
course of the disc’s programme.	programme playback, etc.	progress of the contents.
Buttons do not work.	Power supply fluctuations or other	Turn the power on or off with ON/
	abnormalities such as static electricity may	STANDBY. Or disconnect the power plug	–
	interrupt correct operations.	and insert it into the wall outlet again.
The remote control does not	The remote control is not pointed at the	Point the remote control at the remote	11
work properly.	remote sensor of the unit.	sensor of the unit.
	The remote control is too far from the unit.	Operate the remote control within about 7 m.	11
	The batteries in the remote control are	Replace the batteries with new ones.	11
	exhausted.

Contact for technical assistance

If you are still having problem, please contact the Toshiba helpline on 0115 976 6958.

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