Logitech 1100 user manual Using the Help button

Page 11

Using the Help button

When you start an Activity, the Harmony 1100 sends out commands to turn your devices on and sets them to the right input. However, if someone walks between your Harmony 1100 and the TV when you press Watch TV, or you’re too far away from the system when you start an Activity, or the remote isn’t aimed at your entertainment system, the command may not reach the device. This causes the device to not respond and your Harmony 1100 becomes “out of sync” with your devices. The Help feature guides you through a series of questions to help you ﬁx the problem and bring your devices back “in sync” with your remote.

To use the Help feature to get your Harmony 1100 back “in sync” with your entertainment system, on the Harmony remote screen:

1.Press the Help button.

2.Answer the questions on the Harmony 1100 screen by selecting Yes or No.

Based on your answers, the Harmony 1100 re-sends the necessary commands to synchronize the power and input settings for that Activity.

When you complete this process, the Harmony 1100 is back “in sync” with your devices.

Before using the Help button, make sure you’ve addressed the cause of the problem, such as removing any obstacles from the line of sight.

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Contents Version Contents Figuring out which inputs your system uses Page Introduction Buttons on your Harmony Navigation icons Devices Commands common to your Activity Favorite Channels ActivitiesStatus icons AB CTurning off your devices Switching between ActivitiesSelecting an Activity Using the Help button Charging your remote Controlling your devices individuallyLocating manufacturer and model number on your devices Setting up your Harmony 1100 for the ﬁrst timeOverview of the setup process Gathering your device informationClick Create New Account Connecting your Harmony 1100 to your computerAdding new devices at a later time Setting up the devices you want to controlSetting up Activities for your Harmony Updating the remote Testing your setup -- Switching between Activities Testing your setupTesting your setup -- Starting an Activity Adding and changing your devices Changing your setupAdding and changing your Activities Renaming an ActivityAdding an extra device passthrough to an Activity Smart Help Select the Remote Settings tab Click Display SettingsCustomizing the on-remote help Controlling the Remote AssistantPage Click Re-order Activities Select Set up Favorite ChannelsClick Customize Buttons Favorite channel iconsNaming buttons that appear on the remote’s screen Click the Remote Settings tab Click Set Up a SlideshowSelect the Remote Settings tab Select Set a background Changing the backlight settingsSetting a background Select Remote Settings Select BacklightNaming conventions Adding additional features to your HarmonyNaming a new command your remote learned Input Delay Types of delays or speed settingsPower On Delay Inter-Key DelayRepeats Adjusting the delay between IR commands speed settingsInter-Device Delay Select Adjust the delays speed settingsMaintaining your Harmony Testing your remote settings after a remote upgradeTV doesn’t go to the right input when starting Activities Troubleshooting problems with your HarmonyPage Option 2 Several source buttons Option 1 One source buttonOption 4 Select the source from a list Turn on all your devicesOption 3 Select the input from an on-screen menu Listen to the sound Watch the TVLights on the RF Wireless Extender RF Wireless ExtenderClick the Remote Settings tab Click Manage Remotes Setting up the RF Wireless ExtenderControlling a device with the Harmony remote Controlling a device with the RF Wireless ExtenderFinding where to place the emitters Installing the RF Wireless ExtenderUsing the Emitters Attaching the emitters Click Remote Settings Click Manage Remotes Adding additional RF Wireless ExtendersRemoving the RF Wireless Extender from your network Finding answers to questions Getting help with your online setupGetting help with your Harmony remote Contacting Customer SupportLogitech’s Harmony Remote user forums Using the On-Remote HelpAppendix a Device Information Appendix B Glossary Passthrough Personal Video Recorder PVR Stereo receiver Tuner Power strip Appendix C Product Speciﬁcation

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