Logitech 1100i user manual Using the Help button

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Using the Help button

When you start an Activity, the Harmony 1100i sends out commands to turn your devices on and sets them to the right input. However, if someone walks between your Harmony 1100i and the TV when you press Watch TV, or you’re too far away from the system when you start an Activity, or the remote isn’t aimed at your entertainment system, the command may not reach the device. This causes the device to not respond and your Harmony 1100i becomes “out of sync” with your devices. The Help feature guides you through a series of questions to help you fix the problem and bring your devices back “in sync” with your remote.

To use the Help feature to get your Harmony 1100i back “in sync” with your entertainment system, on the Harmony remote screen:

1.Press the Help button.

2.Answer the questions on the Harmony 1100i screen by selecting Yes or No.

Based on your answers, the Harmony 1100i re-sends the necessary commands to synchronize the power and input settings for that Activity.

When you complete this process, the Harmony 1100i is back “in sync” with your devices.

Before using the Help button, make sure you’ve addressed the cause of the problem, such as removing any obstacles from the line of sight.

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Contents User Manual Contents Troubleshooting problems with your Harmony Figuring out which inputs your system usesHow your Harmony 1100i works Activities, devices, and inputsButtons on your Harmony Navigation icons What’s on the Harmony 1100i screen AB C Status iconsSelecting an Activity Switching between ActivitiesTurning off your devices Using the Help button Controlling your devices individually Charging your remoteGathering your device information Setting up your Harmony 1100i for the first timeOverview of the setup process Locating manufacturer and model number on your devicesConnecting your Harmony 1100i to your computer Click Create New AccountSetting up Activities for your Harmony Setting up the devices you want to controlAdding new devices at a later time Updating the remote Testing your setup -- Starting an Activity Testing your setupTesting your setup -- Switching between Activities Renaming an Activity Changing your setupAdding and changing your Activities Adding and changing your devicesNo picture? No sound? No problem Adding an extra device passthrough to an ActivityControlling the Remote Assistant Select the Remote Settings tab Click Display SettingsCustomizing the on-remote help Smart HelpPage Select Set up Favorite Channels Click Re-order ActivitiesFavorite channel icons Click Customize ButtonsClick the Remote Settings tab Click Set Up a Slideshow Naming buttons that appear on the remote’s screenSelect Remote Settings Select Backlight Changing the backlight settingsSetting a background Select the Remote Settings tab Select Set a backgroundNaming a new command your remote learned Adding additional features to your HarmonyNaming conventions Inter-Key Delay Types of delays or speed settingsPower On Delay Input DelaySelect Adjust the delays speed settings Adjusting the delay between IR commands speed settingsInter-Device Delay RepeatsTesting your remote settings after a remote upgrade Maintaining your HarmonyTroubleshooting problems with your Harmony TV doesn’t go to the right input when starting ActivitiesPage Option 1 One source button Option 2 Several source buttonsOption 3 Select the input from an on-screen menu Turn on all your devicesOption 4 Select the source from a list Watch the TV Listen to the soundContacting Customer Support Getting help with your online setupGetting help with your Harmony remote Finding answers to questionsUsing the On-Remote Help Logitech’s Harmony Remote user forumsAppendix a Device Information Appendix B Glossary Pre-amplifier Pre-amp Sound Processing Passthrough Personal Video Recorder PVRReceiver Stereo receiver Tuner Power strip Appendix C Product Specification