Troubleshooting

CHAPTER 4: Troubleshooting

General problems (depending on the type of connection)

If you still have problems getting your Freecom drive to function properly despite having installed it correctly, then please check whether

•the cable is properly connected to your Freecom drive

•the drive is being supplied with power

•the tray can be opened and closed

•your system meets the hardware requirements (see pages 5/6)

If audio playback does not work, please check if

•the loudspeaker is properly connected

•the cables are firmly connected

•the loudspeaker control on the amplifier or on the active loudspeakers is correctly set

•the audio software is correctly installed.

Note: Please note that Freecom FX-50 must never be cleaned with a lens cleaning set!

Freecom Internet Service

Freecom Technologies have the following service available on the Internet at www.freecom.com

•Online information about technical problems

•current product information

•Drivers, driver updates and software information

•Forum