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FREECOM FX-5

Freecom Internet Service

Freecom Technologies have the following service available on the Internet at www.freecom.com

•Online information about technical problems

•current product information

•Drivers, driver updates and software information

•Forum

Support Hotline

The following hotlines are available if you still are unable to get your Freecom device to work properly after reading the manual and the suggestions for correcting errors:

	Hotline	Email
België (NL)*	0 78 25 00 00	supportnl@freecom.com
Belgique (F)*	0 78 25 00 01	supportfr@freecom.com
Belgien (D)*	0 78 25 00 02	supportde@freecom.com
Danmark	33 11 42 00	supportint@freecom.com
Deutschland	020 37 68 09 50	supportde@freecom.com
Österreich	+49 (0)20 37 68 09 50	supportde@freecom.com
France	01340 472 05	supportfr@freecom.com
Nederland	015 888 0110	supportnl@freecom.com
Norge	62 82 13 67	supportint@freecom.com
Schweiz (D)	0848 88 99 10	supportde@freecom.com
Suisse (F)	0848 88 77 10	supportfr@freecom.com
Suomessa	03 - 6 10 13 82	supportint@freecom.com
Sverige	08 - 29 66 00	supportint@freecom.com
United Kingdom	01423 704 715	supportuk@freecom.com
Ireland	+44 1423 704 715	supportuk@freecom.com
USA	510 548 48 49	supportusa@freecom.com
other countries	+31 (0) 1 58 88 01 10	supportint@freecom.com

*(alléén in België/seulement pour la Belgique/nur in Belgien)

If possible, try to call from a phone near your computer.

Please have the following information on hand for your call:

•the serial number on the rear of your Freecom drive

•the revision no. of the "Freecom Manual and Driver" CD

•information on the power supply

•the version number of your operating system and the software you are having problems with

•the precise error description or error message displayed

•the name and the model of your computer and, in case it is needed, the installed hardware

18• Is the problem reproduced every time?

• Has this problem occurred before? If it is a new one, have you recently

FREECOM FX-5