GoVideo DVR4000 manual L P, Troubleshooting, Appendix D Help

Page 57

A P P E N D I X

D

H E L P

This Chapter provides customer support information, as well as a list of frequently

asked questions, technical specifications, and the product warranty.

The chart below will help you solve common challenges with your DVD+VCR. If you don’t find the answers you need here, you can contact our Customer Service Department as follows:

	Phone:	1-800-SENSORY
	Office hours:	Monday-Friday, 7:30 a.m. to 9:00 p.m. MST
	E-Mail:	“dvdhelp@sensoryscience.com”
	Web:	“www.govideo.com” or
		“www.sensoryscience.com”

SYMPTOM		SOLUTION(S)

Cannot access Setup menu.		• Stop the DVD player. You cannot access the
		Setup menu while a disc is playing.

No sound from speakers.		• Connect the DVD+VCR to a Dolby Digital-ready
		amplifier. You cannot connect speakers directly
		to the analog audio outputs because the unit
		does not have a built-in amplifier.

TV only shows Go-Video screen.		• Connect the Composite and S-Video outputs to
		separate inputs on your television. If your
		television has one set of inputs for both S-Video
		and Composite, then the S-Video will override
		the Composite input.

Cannot play other regional DVDs.		• The DVD-VCR will play Region 1 encoded discs
		only.

Cannot record on DVD deck.		• The DVD deck does not allow recording.

Can I connect to surround sound system? • Yes, you can connect the DVD+VCR to an
		audio/video receiver or amplifier using the
		coaxial or optical digital outputs or analog
		outputs.

What types of discs can I play?		• DVD Video, CD Digital Audio and CD Video.

Picture has black bars.		• Make sure your TV Aspect Ratio is set properly
		to 4:3 or 16:9; see page 45.
		• Aspect ratios vary from disc to disc. The specific
		DVD may not offer a 4:3 full-screen version.

Auto Setup did not find all channels.		• If a cable box/satellite receiver is connected,
		the DVD+VCR will only find the cable box
		output channel. Use the alternative cable box
		hookup on page 36.

No audio when playing VHS tapes.		• You may be watching video from the S-Video or
		Component video output. Use the RF or Line
		connection to play VHS tapes; see page 2.

No picture.		• Press TV/VCR until the VCR indicator lights on
		the front panel display.

• Set Channel Switch to channel 4.

T R O U B L E S H O O T I N G

Appendix D - Help

51

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Contents DV R 4 0 0 T E T O C AT V S Y S T E M I N S TA L L E R P Y R I G H T N O T I C EC R O V I S I O N N O T I F I C AT I O N Iii Special DVD FeaturesAppendix D Help TA I N I N S T R U C T I O N S A D I N S T R U C T I O N SE D W a R N I N G S L L O W I N S T R U C T I O N SW E R L I N E S G H T N I N GE R L O a D I N G J E C T S a N D L I Q U I D SP a C K I N G T T I N G S T a R T E DGetting Started N PA C K Y O U R D V D + V C RN N E C T I O N S S I CDVD+VCR User’s Guide E T M E N U L a N G U a G E T O S E T U PO N F I R M a N T E N N a / C a B L E C O N N E C T I O N U N a U T O S E T U PA T U R E S U M M a R Y Enjoy the following features of your DVD+VCRS T E M F E AT U R E S D F E AT U R E SFront panel, front panel display and rear panel E C O N T R O LM O T E C O N T R O L c o n t Shuttle SET TimerMODE/REPEAT SKIP/F. ADVO N T P a N E L Following is an overview DVD+VCR front panelDVD SKIP/SEARCH Forward A P D O O R Following is an overview DVD+VCR front panel display N E L D I S P L a YD D E C K I N D I C a T O R S C T Y P E I N D I C a T O R SLPFollowing is an overview DVD+VCR rear panel A R P a N E LS I C O P E R a T I O N S A Y BT E S I C V C R P L a Y B a C K Follow these steps to play a VHS tapeBasic Operations I O N N U N a V I GClears options in certain menus E C I a L D V D F E a T U R E S Special DVD FeaturesC H a P T E R / T I M E S E L E C T I O N Select Title Select Chapter Select TimeG L E G L E / Z OB T I T L E S T L E S / a U D I O / 3 D S O U ND I O S O U N DE a T F E a T U R E S P E AT C H a P T E R / T I T L ER E P E AT O K M a R K S T B O O K M a R K SM P T O B O O K M a R K S Select Programmed Play N D O M / P R O G R a M M E D P L a Y BN D O M P L AY B a C K O G R a M M E D P L AY B a C KSet recording preferences S I C R E C OPress REC RecordSelect Date/Time Stamp Record Source C O R D S E T T I N G SP E N S E T U P M E N U E L E C T V C R & C H a N N E L S E T U PVCR Recording P Y I N G F R O M D V D T O V H SN S E R T V H S T a P E O P Y T H E D V D T O V H S T a P EM E R R E C O R D I N G M E R R E C O R D I N GN S E R T T a P E E T L E N G T H Timer RecordingE T T Y P E E T S O U R C EM E R R E C O R D I N G Error S M E R R E C O R D I N G Error S Ta p e M i s s i n gI E W E V E N T S U M M a R Y Index Marks I N D E X M a R K SPress for Manual Index Marks Search/IndexSelect Index Search/Scan D E X S E a R C H / SP E N S E a R C H M E N U E L E C T I N D E X S E a R C H / S C a NA L S E a R C H O P T I O N S Select Blank Search Direct Time Search Return toE L E C T a S P E C I a L S E a R C H F U N C T I O N D E O / C O M P O N E N T H O O VA N C E D C O N N E C T I O N STo Left/Right Audio Inputs On your TV P E N D IOff D E O O U T S E T T I N GComponent VideoR E C E R / S T E R E O H O O K U PO N N E C T D V D + V C R T O S T E R E O E T S T E R E O T O a U X I L I a R Y M O D ESelect Language/Audio Setup D T S D E code R S E T T I N GSet Dolby D Decoder DTS Decoder H E R a / V H O O K U P O N N E C T D E V I C E T O V C RX T E R N a L D E V I C E O P T I O N S B L E B O X H O O K U P B L E B O A N N E LB L E B O T E A T I V ES T E M S E T T I N G S Appendix B System SettingsN G U a G E S E T T I N G S E L E C T L a N G U a G E / L a N G U E / I D I O M aSelect Auto Clock Set Time Zone Clock Set Channel T O C L O C K S E T TE L E C T S E T C L O C K D J U S T C L O C K S E T T I N G ST I N G S A L C L O C K STurn Auto Clock Set Off Select Set ClockY L I G H T S a V I N G S T Auto OffE T D AY L I G H T S AV I N G S E L S E T T I N G S E L E C T C H a N N E L S E T U PD J U S T C H a N N E L S E T T I N G S I L D L P E N T H E S E T U P M E N UE L E C T C H I L D L O C K E L E C T a U T O P L AY / R E W I N D L a Y / R E W I N DE R Press SETUP/ENTERO N T P a N E L D E T PA N E L D I S P L AYV a N C E D D V D S E T U P Appendix C Advanced DVD SetupP E C T R a T I O E T T V a S P E C T R AT I OE T L a N G U a G E P R E F E R E N C E S D L a N G U a G E P R E F E R E NE T D Y N a M I C C O M P R E S S I O N I C C O M P R E S S I O NT I N G C O N T R O L S E T T E L E C T C H a N G E PA S S W O R D A N G I N G P a S S W O R DN T E R N E W PA S S W O R D E E N T E R PA S S W O R DSelect Still Mode Black Level I L L M O D E / B L a C K L EE T S T I L L M O D E / B L a C K L E V E L’ Troubleshooting L PAppendix D Help Troubleshooting c o n t Following are the technical specifications for your DVD+VCR C H N I C a L Specification SR R a N T Y Symbols D EIndex SAP R 4 0 0 0 M E N U S Y S T E M Phone 1-800-SENSORY