Appendix

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.

Symptoms

 

Possible Solutions

 

 

 

TV will not turn on

Make sure the

power cord is plugged in, then press [Power].

The remote control batteries may be dead. Replace the batteries.

 

 

 

 

No picture, no sound

Check if you have set the off timer.

Check the antenna/cable connections.

 

Press [Display] to see if you have select the right signal source.

 

 

 

No sound, picture OK

The sound may be muted. Press [ >] on the remote control or .

The station may have broadcast difficulties. Try another channel.

 

Check the speakers cable connections.

 

 

 

Poor sound, picture OK

The station may have broadcast difficulties. Try another channel

Check the speakers cable connections.

 

 

 

 

Poor picture, sound OK

Check the antenna connections.

The station may have broadcast difficulties. Try another channel.

 

Adjust the picture from the menu.

 

 

 

Unable to select a certain channel

The channel may be skipped. See SKIP on page 11.

 

 

 

 

 

 

Poor colour or no colour

The station may have broadcast difficulties. Try another channel.

Adjust the HUE and COLOUR in the menu.

 

 

 

 

 

There may be an obstruction between the remote control and the

The remote control does not operate

remote control sensor.

The batteries may be installed with a wrong polarity.

 

 

The remote control batteries may be dead. Replace the batteries.

 

Check if you have entered Teletext mode. Press [ Text ] to quit.

 

 

 

Abnormal TV picture

Maybe TV signal isn't so good, you can try Fine tune to adjust. See page 11

Customer important notice: When the TV can not be operationed in some special situation,please unplug the power and restart.

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Hisense Group PDP4220EU user manual Troubleshooting, Symptoms Possible Solutions