Sony KV-3 6FV26, KV-32FV26, KV-36FS12, KV-32FV16, KV-3 6FV16, KV-36FS16 manual Troubleshooting

Page 63

 

 

Other Information

Troubleshooting

 

 

 

 

Problem

Possible Remedies

 

 

 

No picture

❏

If your TV does not turn on, and a red light keeps flashing, your TV may

(screen not lit), no sound

 

need service. Call your local Sony Service Center.

 

❏

Make sure the power cord is plugged in.

 

❏

Push the power button on the front of the TV.

 

❏

Check to see if the TV/VIDEO setting is correct: when watching TV, set to

 

 

TV, and when watching connected equipment, set to VIDEO 1, 2, 3, or 4.

 

❏

Try another channel. It could be station trouble.

 

 

 

Remote control

❏

Batteries could be weak. Replace the batteries.

does not operate

❏

Press TV (FUNCTION) when operating your TV.

 

❏

Make sure the TV’s power cord is connected securely to the wall outlet.

 

❏

Locate the TV at least 3-4 feet away from fluorescent lights.

 

❏

Check the orientation of the batteries.

 

 

 

Dark, poor or no

❏

Adjust the Picture setting in the Video menu (see page 36).

picture (screen lit),

❏

Adjust the Brightness setting in the Video menu (see page 36).

good sound

❏

Check antenna/cable connections.

 

 

 

 

Good picture,

❏

Press MUTING so that “MUTING” disappears from the screen (see page 4).

no sound

❏

Make sure Speaker is set to ON in the Audio menu (see page 38).

 

 

 

Cannot receive upper

❏

Change Cable to OFF (see page 40).

channels (UHF) when using

❏

Use Auto Program in the Channel menu to add receivable channels that are

an antenna

 

not presently in TV memory (see page 40).

 

 

 

No color

❏

Adjust the Color settings in the Video menu (see page 36).

 

 

Only snow and noise appear ❏

Check the antenna/cable connections.

on the screen

❏

Make sure the channel is broadcasting programs.

 

❏

Press ANT to change the input mode (see page 4).

 

 

 

Dotted lines

❏

Adjust the antenna.

or stripes

❏

Move the TV away from noise sources such as cars, neon signs, or hair-

 

 

dryers.

 

 

 

TV is fixed to one channel

❏

Use Auto Program in the Channel menu to add receivable channels that are

 

 

not presently in TV memory (see page 41).

 

❏

Check your Channel Fix settings (see page 41).

 

 

 

Double images or ghosts

❏

Use a highly directional outdoor antenna or a cable (when the problem is

 

 

caused by reflections from nearby mountains or tall buildings).

 

 

 

Cannot operate menu

❏

If the item you want to choose appears in gray, you cannot select it.

 

 

Cannot receive any channels ❏

Use Auto Program in the Channel menu to add receivable channels that are

when using cable TV

 

not presently in TV memory (see page 41).

 

❏

Check your cable settings.

 

❏

Make sure Cable is set to ON in the Channel menu (see page 40).

 

 

Cannot gain enough volume ❏

Increase the volume of the cable box using the cable box’s remote control.

when using a cable box

 

Then press TV (FUNCTION) and adjust the TV’s volume.

 

 

 

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Contents Operating Instructions Owner’s Record About this Manual SafetyInstalling SRS Sound Retrieval SystemImportant Safeguards Safety Check Power-Cord ProtectionService Damage Requiring Service Replacement PartsContents Page Overview Introducing the FD Trinitron WegaPresenting the FD Trinitron Wega FeaturesUsing the Remote Control ContentsButton Descriptions Jump ResetMTS/SAP DisplayPage Installing the TV Front Panel Menu Controls TV Rear Panel TV Controls and ConnectorsBack Panel Descriptions VHF Only or UHF Only or VHF/UHF Connecting a Cable or AntennaConnecting Directly to Cable or an Antenna VHF Only or VHF/UHF or CableCable Box and Cable Cable and Antenna Basic Cable Box ConnectionsOUT Cable Box only Connecting a VCR and Cable Connecting a VCR and Cable Box Cable box Coaxial Connecting Two VCRs for Tape Editing Connecting a Satellite Receiver Connecting a Satellite Receiver with a VCR Installing the TV Connecting an Audio Receiver Connecting a DVD Player with Component Video Connectors Connecting a DVD Player with A/V Connectors Connecting a Camcorder Using the Control S Feature Using Auto Setup Setting Up the TV AutomaticallyUsing the Features To display a list of your favorite channels Using Favorite ChannelsTo check your PIP Using Picture in Picture PIPDisplaying Picture To use PIPRM-Y169 and RM-Y171 RM-Y170 remote controlPIP Functions CH +To change channels/programs in the window picture Setups that affect your ability to use PIPInstalling the Batteries Using Wireless HeadphonesUsing the Headphones Listening to Sound from Main and Window Pictures To end a menu session TimersUsing the Video Menu Selecting Video OptionsTo select the Video Menu Warm Color TempCool NeutralOFF Using the Audio MenuSelecting Audio Options To select the Audio MenuMTS SRSUsing the Channel Menu To select the Channel MenuCable Channel Channel FixAUX Auto ProgramUsing the Parent Menu Using the Parent MenuTo select the Parent Menu US Models Selecting Custom Rating Options Canadian Models Selecting Custom Rating Options Viewing BlockedPrograms To reset the Clock or Timers Using the Timer MenuTo select the Timer Menu To set the TimerCurrent Time Selecting Timer OptionsTimer Program TimerSelecting Using the Setup MenuSetup Options To select the Setup MenuAuto Using the Basic Menu Selecting Basic OptionsTo select the Basic Menu Page Other Information Press Code SET Programming the Remote ControlSatellite Receivers Manufacturer’s Codes VCRsDVD Players Cable BoxesVTR/DVD Function button Operating Other Components with Your TV Remote ControlVTR/DVD green Power button Operating a DVD PlayerSAT/CABLE Function button SAT/CABLE green Power buttonOperating a Cable Box Operating a Satellite ReceiverOperating an MDP Laserdisc Player Troubleshooting Other Information Specifications All Models GeneralKV-32FV16, 32FV26 KV-36FV16, 36FV26 KV-36FS12, 36FS16Index MTS 5 Safety ii, iiiVCR Page
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