LG Electronics 26LT670H, 55LS675H, 42LT670H Commercial Mode Check / FTG Operation Troubleshooting

Page 64

Troubleshooting (Cont.)

Commercial Mode Check / FTG Operation Troubleshooting

Commercial Mode Check

Use this flowchart to determine whether the TV is currently in Commercial Mode.

Press POWER on

Installer Remote.

TV turned

No

ON?

 

Yes

 

Leave the TV set ON,

and press MENU on the

Installer Remote.

Function

No

Menu

 

on display?

 

Yes

 

TV is in

Commercial Mode.

TV

connected No to AC

Power?

Yes

Bad

TV

Press MENU repeatedly

as if to access the

Installer Menu.

Plug into AC

Power outlet.

On-screen

menu display No no longer

toggles?

Yes

TV is in

Commercial Mode.

TV is not in Commercial

Mode. Call Technical Support for assistance.

FTG Operation Troubleshooting

The following table provides troubleshooting information for when the EBL is configured in the FTG Mode of operation.

Symptom

Possible Cause(s)

Solution(s)

 

 

 

Communication Error

Cable(s) not connected.

Check and connect communication cables.

(“Communications

 

 

TV not powered.

Check/connect the TV power cord.

Timeout”)

 

 

TV not turned ON.

TV needs to be turned ON (default setting of Installer Menu

 

 

 

item 118 POWER SAVINGS).

 

 

 

 

Wrong COM

In the FTG Device Configuration Application, select the

 

(communication) port.

correct COM port for the cable being used.

 

 

 

64

206-4213

Image 64
Contents 206-4213 Rev F Copyright 2013 LG Electronics U.S.A., IncFor Customer Support/Service, please call­ Power Cord OverloadingGrounding Disconnect DeviceCleaning Outdoor Antenna GroundingAntenna Grounding According to NEC, ANSI/NFPA Transporting ProductTable of Contents Setup Checklist Commercial Mode OverviewPass-through Mode Installer Menu External MPI ControlFTG Mode Remote Management in FTG ModeProCentric Operation ProCentric TV Interactive Menu FeaturesProCentric Interactive Menu Navigation ProCentric Setup Automated Installation Routine Wizard ProCentric Auto ConfigurationProCentric Manual Configuration 50%USB Configuration Custom Master TV Setup Clonable TV Setup Menu FeaturesBefore You Begin Cloning MethodsCustom Master TV Setup Procedure Set Installer Menu itemsSet up TV features Turn on the TVOptional Run Auto Tuning ChannelVerify the TV setup Recommended Lock the channel lineupAccessing the Installer Menu Installer MenuAcronym Description Using the Installer Menu Exiting the Installer Menu and Activating UpdatesNavigation within the Installer Menu Changing Installer Menu SettingsInstaller Menu Items 000 through Brief Description of Function and CommentsInstaller Menu Items 078 through Rear RGB ENInstaller Sequence Detailed Descriptions of Installer Menu ItemsMute Disable Sleep Timer Feature LevelHDMI1 Enable Caption LockHDMI2 Enable HDMI3 EnableAtsc Tune Mode ProcentricBack Lighting Atsc BandPower Savings Data ChannelPC RF Wake HR PC RF Wake MNChannel Icons / Custom Text Labels 2-5-4 + Menu Mode To perform channel editing/labelingCloning Overview Before you begin cloningLearn Setup from Master TV USB Cloning ProceduresUSB Cloning Notes Teach Master TV Setup to Target TV Learn From TV TLL Teach To TV TLL Clone Programmer Cloning Procedures TLL-1100A Cloning NotesTLL-1100A Clone Programmer MPIOptional Set the Clock LT2002 Cloning Notes LT2002 Clone ProgrammerClone Programmer Cloning Procedures FTG Mode of Operation Overview FTG Mode via CPU or EBLFTG Mode via CPU FTG Mode via EBLTV Setup Menus Determining the TV Operating ModeFunction Menu FTG Mode via CPU From previous Teaching FTG Configuration to a TV Learning FTG Configuration from a TV Optional Manual Configuration / TV Setup Run Auto Tuning Channel SearchLT670H Jack Panel FTG Mode via EBLLS675H Jack Panel FTG Configuration List FTG File Manager Utilities OverviewFTG File Manager Main Screen CLEAR/SAVEFTG Channel Map Configuration Utility Print MAPUpdate FTG Channel Map EditorADD ExitFTG Installer Menu Configuration Utility Configuration SettingsRemote Jack Pack / TV Connections & Setup Remote Jack Pack SetupTV Connections RGB in PCChecking the Software Versions Upgrading TV/PTC SoftwareSplash Screen Image File Guidelines Downloading a Splash Screen ImageReference Power Consumption Settings 31.3Reference TV Aux Input Configuration EnableReference b-LAN Setup & Overview TV Standby State TV Power On State001 Default Off PowerReference RJP Model List & Input Auto-sensing Hierarchy Priority Video AudioReference Restoring Factory Defaults on the TVs Installer Menu Item 117 Fact DefaultAdditional FTG Mode via CPU Options Additional FTG Mode via EBL OptionsReference TV Zone Restrictions Reference LT670H Rear and Side Jack Panels Side Jack PanelReference LS675H Rear and Side Jack Panels Audio in RGB/DVI Audio connection for RGB or DVI deviceReference External Speaker Setup Reference Installer Remote Control Typical Key Functions PowerTroubleshooting General TroubleshootingTroubleshooting Flow Chart Controller Quick CheckFTG Operation Troubleshooting Commercial Mode Check / FTG Operation TroubleshootingSymptom Possible Causes Solutions Clone Programmer Troubleshooting Reset Clone Programmer After Static ShockSymptom Possible Causes Possible Solutions Clone ProgrammerGlossary of Terms PTCCPU EBLDocument Revision History / Open Source Software Notice Document Revision HistoryOpen Source Software Notice Date DescriptionFor Customer Support/Service, please call­
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37LT670H, 26LT670H, 42LT670H, 55LS675H, 32LT670H specifications

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