LG Electronics 55LS675H, 42LT670H Clone Programmer Troubleshooting, Master and Target TVs

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Troubleshooting (Cont.)

Clone Programmer Troubleshooting

Caution: If the TV is in LodgeNet PPV Mode (check with the site administrator if you are not certain), do not connect a clone programmer to the GAME CONTROL/MPI port, as this will damage the clone programmer.

Reset Clone Programmer After Static Shock

After replacing exhausted batteries (LT2002 only), or if the clone programmer behaves strangely after a static shock:

TLL-1100A: Turn the TLL-1100A OFF and then ON.

LT2002: Use a paper clip or similar instrument inserted through the small hole marked RESET to activate the internal reset switch and restore normal operation.

After a reset, check the real-time clock setting. It may be necessary to set the clone programmer clock from a TV containing the correct time.

Note: Both the Master and Target TVs must be in Pass-through Mode for cloning purposes. See also IMPORTANT CLONING INFORMATION on page 28.

Clone Programmer

Symptom

Possible Cause(s)

Possible Solution(s)

Clone copies setup in less

Not enough time to copy entire

TLL-1100A: Turn the TLL-1100A OFF and then ON.

than 30 seconds.

TV setup.

LT2002: Press RESET on clone programmer.

 

 

Then redo Learn/Teach. (Learning usually takes about 90 seconds;

 

 

Teaching usually takes 3 to 4 minutes.)

 

 

 

Remote does not operate

Wrong Installer Remote.

Only use an LG Installer Remote to operate clone programmer

clone programmer.

 

with TV.

 

 

 

Clone menu does not dis-

MPI cable not connected.

Connect MPI cable properly, and ensure good connection.

play on TV screen, TLL-

 

 

TV not turned ON.

TV must be turned ON for clone programmer to work.

1100A shows error mes-

 

 

(LT2002 only) Weak batteries.

Install four (4) fresh AA high-quality alkaline batteries.

sage, or LT2002 LED does

not blink.

(TLL-1100A only) No charge.

Ensure the TLL-1100A is fully charged or connected to AC power.

 

 

 

Clone menu hard to read.

Weak signal.

Connect TV to a reliable analog channel signal source.

 

 

 

No time set.

Time not available.

Set time on a TV, and copy time to clone programmer.

 

 

 

Clone not working.

Clone programmer problem.

Try a different clone programmer.

 

 

Reset the clone programmer.

Clone scans channels

Clone should only scan channels

Ensure TV is set up correctly, and try cloning again.

more than once.

once.

 

Master and Target TVs

Symptom

Possible Cause(s)

Possible Solution(s)

Cloning did not work.

Procedure interrupted.

Wait until procedure complete message is displayed.

 

 

 

 

Different TV models.

Cloning is only possible with identical model TVs.

 

Step(s) omitted or not performed.

Refer to the applicable cloning procedure(s), and make sure all

 

 

tasks were performed.

 

 

 

(LT2002 only) Clone time

Batteries were removed.

Batteries must remain installed to retain time settings.

disappeared.

 

 

 

 

 

New setup not present.

Target TV not reset.

Disconnect Target TV from AC power for 15 seconds.

After cloning operations are complete, unplug the TLL-1100A/LT2002 from the TV.

If the TV does not display a picture (blank screen) after a few seconds, just change channels.

206-4213

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Contents Copyright 2013 LG Electronics U.S.A., Inc 206-4213 Rev FFor Customer Support/Service, please call­ Overloading Power CordGrounding Disconnect DeviceOutdoor Antenna Grounding CleaningAntenna Grounding According to NEC, ANSI/NFPA Transporting ProductTable of Contents Pass-through Mode Commercial Mode OverviewSetup Checklist External MPI Control Installer MenuRemote Management in FTG Mode FTG ModeProCentric Interactive Menu Navigation ProCentric TV Interactive Menu FeaturesProCentric Operation ProCentric Setup ProCentric Auto Configuration Automated Installation Routine Wizard50% ProCentric Manual ConfigurationUSB Configuration Clonable TV Setup Menu Features Custom Master TV SetupBefore You Begin Cloning MethodsSet Installer Menu items Custom Master TV Setup ProcedureSet up TV features Turn on the TVChannel Optional Run Auto TuningRecommended Lock the channel lineup Verify the TV setupAcronym Description Installer MenuAccessing the Installer Menu Exiting the Installer Menu and Activating Updates Using the Installer MenuNavigation within the Installer Menu Changing Installer Menu SettingsBrief Description of Function and Comments Installer Menu Items 000 throughRear RGB EN Installer Menu Items 078 throughMute Disable Detailed Descriptions of Installer Menu ItemsInstaller Sequence Feature Level Sleep TimerHDMI1 Enable Caption LockHDMI3 Enable HDMI2 EnableProcentric Atsc Tune ModeBack Lighting Atsc BandData Channel Power SavingsPC RF Wake HR PC RF Wake MNTo perform channel editing/labeling Channel Icons / Custom Text Labels 2-5-4 + Menu ModeBefore you begin cloning Cloning OverviewUSB Cloning Notes USB Cloning ProceduresLearn Setup from Master TV Teach Master TV Setup to Target TV Learn From TV TLL Teach To TV TLL TLL-1100A Cloning Notes Clone Programmer Cloning ProceduresTLL-1100A Clone Programmer MPIOptional Set the Clock LT2002 Clone Programmer LT2002 Cloning NotesClone Programmer Cloning Procedures FTG Mode via CPU or EBL FTG Mode of Operation OverviewFTG Mode via CPU FTG Mode via EBLFunction Menu Determining the TV Operating ModeTV Setup Menus FTG Mode via CPU From previous Teaching FTG Configuration to a TV Learning FTG Configuration from a TV Run Auto Tuning Channel Search Optional Manual Configuration / TV SetupLS675H Jack Panel FTG Mode via EBLLT670H Jack Panel FTG File Manager Utilities Overview FTG Configuration ListFTG File Manager Main Screen CLEAR/SAVEPrint MAP FTG Channel Map Configuration UtilityFTG Channel Map Editor UpdateADD ExitConfiguration Settings FTG Installer Menu Configuration UtilityRemote Jack Pack Setup Remote Jack Pack / TV Connections & SetupTV Connections RGB in PCUpgrading TV/PTC Software Checking the Software VersionsDownloading a Splash Screen Image Splash Screen Image File Guidelines31.3 Reference Power Consumption SettingsEnable Reference TV Aux Input ConfigurationTV Standby State TV Power On State Reference b-LAN Setup & Overview001 Default Off PowerPriority Video Audio Reference RJP Model List & Input Auto-sensing HierarchyInstaller Menu Item 117 Fact Default Reference Restoring Factory Defaults on the TVsAdditional FTG Mode via CPU Options Additional FTG Mode via EBL OptionsReference TV Zone Restrictions Side Jack Panel Reference LT670H Rear and Side Jack PanelsAudio in RGB/DVI Audio connection for RGB or DVI device Reference LS675H Rear and Side Jack PanelsReference External Speaker Setup Power Reference Installer Remote Control Typical Key FunctionsGeneral Troubleshooting TroubleshootingController Quick Check Troubleshooting Flow ChartSymptom Possible Causes Solutions Commercial Mode Check / FTG Operation TroubleshootingFTG Operation Troubleshooting Reset Clone Programmer After Static Shock Clone Programmer TroubleshootingSymptom Possible Causes Possible Solutions Clone ProgrammerPTC Glossary of TermsCPU EBLDocument Revision History Document Revision History / Open Source Software NoticeOpen Source Software Notice Date DescriptionFor Customer Support/Service, please call­
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