Troubleshooting

Before calling a technician, please check the following table to see if the below mentioned symptoms can be diagnosed and fixed.

Symptoms

Possible Reasons

Correction

No picture, no sound,

1.The power adapter is not plugged

1.Plug the power adapter in

and no indicator light on

2.Turn the power on

2.The power is off

No picture, no sound,

but the yellow light

Functions of On Time have been set

Press【

】to turn on the TV

indicator

1.Contrast, sharpness, and color are

1.Adjust

the

value

Contrast,

sharpness, and color

Picture and sound with

set improperly

2.Set the Color system to the country

abnormity

2.Color system is set improperly

broadcasting standard

3.Sound system is set improperly

3.Set the Sound system to the country

broadcasting standard

Picture is spotted or with

Signal source is low-grade ;

Use the qualified signal cord

The signal is in a lower quality;

snow

Input the signal

No signal input

Blue background in AV

No Video signal or the signal cord is

Connect the signal cord properly

mode

improperly/not connected

Picture is unclear, or

Adjust automatically by selecting Auto

Adjust or

adjust

Clock

、 Phase、H

moves or have black

Picture is not well adjusted

Position and V Position manually after

stripes on horizontal

enter into the PC Setup menu to solve

position in PC mode

this problem

PC Picture is not in the

Adjust pictures automatically by

Picture is not well adjusted

resetting

H Position、V Position、

middle of the screen

Phase and Clock

No Audio signal or the signal cord is

1.Connect

the

audio

signal

cord

No sound

properly

improperly/not connected

2.Set the sound system properly

1.Make sure the positive and the

negative polarities are correct.

The remote control does

Batteries are improperly installed or

2.Check if there is

loose contact

not work

exhausted

between

the

springs

and

the

batteries.

3.Replace the batteries

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