Harman-Kardon DVD 27 owner manual Troubleshooting Guide, Symptom Possible Cause Solution

Page 34

TROUBLESHOOTING GUIDE

TROUBLESHOOTING GUIDE

SYMPTOM

POSSIBLE CAUSE

SOLUTION

 

 

 

Unit does not turn on

• No AC power

• Check AC power plug and make certain any switched

 

 

 

outlet is turned on.

 

 

 

Disc does not play

• Disc loaded improperly

• Load disc label-side up; align the disc with the guides and place

 

 

 

it in its proper position.

 

 

• Incorrect disc type

• Check to see that disc is CD, CD-R, CD-RW, VCD, MP3, WMA, JPEG,

 

 

 

DVD-R, DVD-RW, DVD+R, DVD+RW (standard conforming) or

 

 

 

DVD-Video; other types will not play.

 

 

• Invalid Region Code

• Use Region 1 or Open Region (0) disc only.

 

 

• Rating is above parental preset

• Enter password to override or change rating settings (see page 18).

 

 

 

No picture

• Intermittent connections

• Check all video connections.

 

 

• Wrong input

• Check input selection of TV or receiver.

 

 

• Progressive Scan output selected

• Use Progressive Scan mode only with compatible TV. If needed, press the

 

 

 

Progressive Scan/Interlaced Button Hto toggle to the correct mode.

 

 

• Video Off feature active

• Press Video Off Button Fto reactivate video circuitry (see page 27).

 

 

 

No sound

• Intermittent connections

• Check all audio connections.

 

 

• Incorrect digital audio selection

• Check digital audio settings.

 

 

• DVD disc is in fast or slow mode

• There is no audio playback on DVD discs during fast or slow modes.

 

 

• Surround receiver not compatible

• Use analog audio outputs.

 

 

with 96kHz PCM audio

 

 

 

 

Picture is distorted or jumps during

MPEG-2 decoding

• It is a normal artifact of DVD playback for pictures to jump or show

fast forward or reverse play

 

some distortion during rapid play.

 

 

 

Some remote buttons do not operate

• Function not permitted at this time

• With most discs, some functions are not permitted at certain

during DVD play; prohibited symbol

 

times (e.g., Track Skip) or at all (e.g., direct audio track selection).

appears (see below)

 

 

 

 

 

The OSD menu is in a foreign language

• Incorrect OSD language

• Change the display language selection (see page 20).

 

 

 

 

The

symbol appears

• Requested function not available at

• Certain functions may be disabled by the DVD itself during

 

 

this time

passages of a disc.

Picture is displayed in the wrong aspect ratio

Incorrect match of aspect ratio settings to disc

• Change aspect ratio settings (see page 20).

Remote control inoperative

• Weak batteries

• Change both batteries.

 

• Sensor is blocked

• Clear path to sensor or use optional outboard remote sensor.

 

 

 

Disc will not copy to VCR

• Copy protection

• Many DVDs are encoded with copy protection to prevent

 

 

copying to VCR.

Password not accepted.

• Incorrect password being used or

 

password has been forgotten.

Stop play of disc. Press and hold the Clear Button 3until the display blinks. This resets the password and all settings to their defaults.

34 TROUBLESHOOTING GUIDE

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Contents Power for the Digital Revolution PROGRESSIVE-SCAN DVD PlayerTable of Contents DVD 27 DVD PlayerIntroduction IntroductionSafety Information Safety InformationPacking List Features & DVD CompatibilityFeatures & DVD Compatibility DVDDVD Terminology DVD TerminologyFRONT-PANEL Controls FRONT-PANEL ControlsFull Brightness FRONT-PANEL Information Display ± Lights when the disc is pausedFRONT-PANEL Information Display Remote Control Functions Remote Control FunctionsRNumeric Keys Press these buttons to enter a number UPower Off Turns off the player to Standby mode £ Optical Digital Audio Output REAR-PANEL ConnectionsREAR-PANEL Connections ¶ S-Video OutputSetup and Connections Setup and ConnectionsConnecting to a TV Only Video NotesConnecting to a Receiver Remote Control Operation Range Remote Control OperationBattery Installation Service Life of BatteriesDolby Digital and DTS Digital Audio ConnectionFor Your Reference Digital Audio ConnectionSystem Setup System SetupSystem Setup On the Setup Main Menu, the Available Submenus AreSelect from any of the choices shown in the drop- down menu Level 5 Intermediate level between the R and PG-13 ratingsAudio Setup Submenu Following adjustments are available on the Audio Setup menuFollowing adjustments are available on the Video Setup menu Video Setup SubmenuVideo Adjustments Banner To limit the sampling rate to 48kHz‹ Navigation Button n to decrease the setting Test Screen Test ScreenTest Screen Loading Discs Playback Features for DVD and CD DiscsPlayback Basics Playback BasicsDuring slow modes. Slow-play is not available for CD discs Playback Resume Feature Using a DVD’s MenuZoom Feature DVD PlaybackDisc This line displays the disc type, such as DVD-Video Disc This line displays the disc typeVideo Off Feature Repeat PlayTime This section consists of three lines CD PlaybackCD Playback @ will change accordinglyRandom Indicator C in the Front-Panel Random PlayMP3, Windows Media and Jpeg Playback 30 MP3, Windows Media and Jpeg PlaybackMP3, Windows Media and Jpeg Playback Jpeg PlaybackVCD Playback VCD PlaybackVCD Playback Programmed Play Programmed PlayTroubleshooting Guide Troubleshooting GuideSymptom Possible Cause Solution Technical Specifications DVD 27 Technical SpecificationsNtsc