Harman-Kardon DVD 25 owner manual Troubleshooting Guide

SYMPTOM

POSSIBLE CAUSE

SOLUTION

Unit does not turn on

• Main Power Switch

turned off

• Press in Main Power Switch .

• No AC power

• Check AC power plug and make certain any switched

outlet is turned on.

Disc does not play

• Disc loaded improperly

• Load disc label-side up; align the disc with the guides and

place it in its proper position.

• Incorrect disc type

• Check to see that disc is CD, CD-R, CD-RW, VCD, MP3-CD, DVD-R and

DVD-RW (standard conforming) or DVD-Movie; other types will not play.

• Invalid Region Code

• Use Region 1 disc only.

• Rating is above parental preset

• Enter password to override or change rating settings (see page 19).

No picture

• Intermittent connections

• Check all video connections.

• Wrong input

• Check input selection of TV or receiver.

• Progressive Scan output selected

• Use Progressive Scan mode only with compatible TV.

• Video Off feature active

• Press Video Off Button Q to reactivate video circuitry

(see page 29).

No sound

• Intermittent connections

• Check all audio connections.

• Incorrect digital audio selection

• Check digital audio settings.

• DVD disc is in fast or slow mode

• There is no audio playback on DVD discs during fast or slow modes.

• Surround receiver not compatible

• Use analog audio outputs.

with 96kHz PCM audio

Picture is distorted or jumps during

• MPEG-2 decoding

• It is a normal artifact of DVD playback for pictures to jump

fast forward or reverse play

or show some distortion during rapid play.

Some remote buttons do not operate

• Function not permitted at this time

• With most DVDs, some functions are not permitted at certain

during DVD play; prohibited symbol

times (e.g., Track Skip) or at all (e.g., direct audio track selection).

appears (see below)

The OSD menu is in a foreign language

• Incorrect OSD language

• Change OSD language selection (see pages 19).

Remote control inoperative

• Weak batteries

• Change both batteries.

• Sensor is blocked

• Clear path to sensor or use optional outboard remote sensor.

Disc will not copy to VCR

• Macrovision protection

• Many DVDs are encoded with Macrovision to prevent

copying to VCR.