Q-See QSD42908 user manual Appendix F Product Service & Warranty

Page 98

QSD42908 User’s Manual

Appendix F: Product Service & Warranty

Thank you for choosing our products.

All of our products users have a conditional free warranty repair service for hardware within 12 months starting from purchase date, and a free exchange service within one month (valid for manufacturing defects). Permanent upgrading service is provided for the software.

Liability Exclusions:

Any product malfunction, abnormalities in operation or damage caused by following reasons are not within the free service scope of our company. Please select payable service.

(1)Equipment damage caused by improper operation

(2)Improper environment and conditions in/on which the equipment operates, e.g., improper power, environment temperature, humidity and lightening strike etc. that cause equipment damage.

(3)Damage caused by acts of nature: earthquake and fire etc.

(4)Equipment damage caused by the maintenance of personnel not authorized by our company.

(5)Product sold over 12 months ago.

In order to provide various services to you, please complete registration procedure after you purchase the product. Cut off or copy User’s Information Card and fax or mail it to us after the card is filled in.

Contact Us:

Q-See Products

8015 E. Crystal Dr

Anaheim, CA 92807

Website:

http://www.q-see.com

Customer Service:

Phone: 877-998-3440 x 538

Email: cs@dpsi-usa.com

Tech Support:

Phone: 877-998-3440 x 539

Email: ts@dpsi-usa.com

Fax:

714-998-3509

98

Image 98
Contents QSD42908 Net DVR User’s Manual V2.1 Index Chapter Chapter Website Customer Service Summary FeaturesProduct Introduction Network function OthersInstallation notice InstallationChecking the DVR and Its Accessories Installation instrumentRear Panel Description QSD42908 Rear panelIndex Type Name Description Operational InstructionsFront Panel Ready IR Remote Control Index Name DescriptionPowering Down the DVR Starting the Remote ControlDisabling the Remote Control If Remote Control Does Not WorkMenu Description How to enter into menu mode Main Menu DescriptionQSD42908 User’s Manual How to exit menu Input text Preview Power onBasic Operation Guide Recording status Form 4-1 Camera record status Icon Icon Color Status DescriptionAlarm status Change Password User name and passwordLogin QSD42908 User’s Manual PTZ Pan/Tilt/Zoom Control PTZ Control InterfaceSelect Channel Adjust Preset DescriptionStart/Stop Auto in PTZ Control Mode PTZ Control Keys DescriptionDescription Exit PTZ Control ModeManual Record Playback Playback InterfaceDescription Playback With Mouse Attached Control Bar Functions Backup Recorded Files Backup Daily Recorded FilesSelect backup device Shutting down the DVR normally Using menu Using【POWER】key of front panel or IR remote controlPassword modification Parameters Setup GuideAdministrator and Password User management Enter into User Management menu shown in fig Add and Delete UserAdd user Add new user name Setup the password for new userSetup the rights for new user Save the new user’s password and rights User rights description LocalDelete user Remote through network or internetMAC address Device ID Unit Name and Device IDUnit name VGA setup Video Output Standard and VGA SetupCamera name and OSD On Screen Display Setup Video output standardCamera Name Position System TimeDate OSD Position Video Parameters Setup Mask Area Setup Disable the mask check box means cancel the mask area View Tampering Alarm Enter into Camera menuVideo Loss Alarm QSD42908 User’s Manual Motion Detection Interface shown as figClear motion area QSD42908 User’s Manual Preview Properties Recording Setup Preview propertiesRecording menu description Bit Rate TypeRecord type All day recording setup Enter into recording schedule menuSelect a day and enable all day recording option Copy to other days Select one day and disable all day recording optionSetup time period and record type SaveAlarm type External Alarm Input and Relay OutputExternal alarm input setup Enter into Alarm in Handling sub menuAlarm handle method Alarm trigger record channel setupSchedule for alarm handle method Save setupPTZ Linkage Enter into alarm out schedule Alarm relay output setupSelect delay time Setup alarm out scheduleExceptions Network Parameters Network menu descriptionAdvanced setup description PPPoE DVR supports PPPoE dail-up function Accessing the DVR over a network Accessing the DVR from a remote computer PTZ Pan, Tilt, Zoom PTZ menu descriptionPreset setup Sequence setup Cruise setup 18 RS232 setup RS232 menu descriptionSetup at DVR end Example PPP Modem passive dialup through PstnSetup should pay special attention to QSD42908 User’s Manual Establish the dialup connection Restore Parameters UtilitiesUpgrade Power Off Stop Alarm OutReboot Hard Disk ManagementView Log By TypeBy Type&Date For example The steps of viewing alarm logBy Time System Information Firmware Upgrade FTP Server SetupSetup username Upgrade Mode QSD42908 User’s Manual QSD42908 User’s Manual QSD42908 User’s Manual Step Step Appendix a Mouse Control Function Playlist interface Test input interfaceScroll wheel forward User interfaceAppendix B HDD Capacity Calculation = d i ¸ 8 ´ 3600 ¸1024Material and tool How to Make a RS-485 Connect CableAppendix C DVR Connect Cable Definition RJ45 introduction Pin definitionHow to Make a RS-232 Connect Cable How to Make a UTP network Connect CableCorresponding relationship of cross cable Appendix D Specifications PAL 15FPS, Ntsc 20FPSAppendix E Troubleshooting Failure Possible reasonsAppendix F Product Service & Warranty Appendix G Customer Information Card 100